Description

At Bath & Body Works, everyone belongs. We are committed to creating a diverse, equitable and inclusive culture focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing diverse talent where our associate population is as diverse as the communities we serve, live and work. In addition, we work to improve our communities and our planet in a way that will make us proud for years to come because we believe the world is a brighter, happier place when everyone has access to the things that make them happy.

Summary

The Operations Dispatcher will work in collaboration with engineering professionals, construction professionals, DC Operations and brand leadership in order to support both short- and long-term strategies for all brands. . The Operations Dispatcher will perform a variety of tasks including but not limited to call center and dispatching duties, reporting, creating and manipulating Microsoft Word, Excel, Power Point, data entry and other duties and responsibilities as required.

Responsibilities

Receive and dispatch calls utilizing excellent customer service skills GSM monitoring – graphic systems monitoring of the conveyor systems all Columbus distribution centers Direct and monitor Maintenance communications, to include email traffic Create and maintain various Microsoft Excel, Word, Power Point files Inventory Management – investigate problems and adjust inventory levels with INFOR’s MP2 software and eMaint software Asset Management – maintaining asset data in MP2 and eMaint software along with various Microsoft files Data Entry of new inventory and equipment into MP2 and eMaint and invoices into Excel Create and analyze various reports prior to distribution to the Maintenance team Camera monitoring of conveyor systems in all Columbus distribution centers

Qualifications

Qualifications and Experience

1-3 years in a clerical support role Strong customer service and communication skills Strong sense of accuracy and follow through Ability to prioritize and multi task Solid interpersonal and organizational skills Excellent written and verbal communication skills Display self-motivation, a sense of urgency and a strong sense of initiative to make independent decisions Intermediate skills in Microsoft Outlook and Excel Knowledge of MP2 maintenance management software a plus

Education

Associate’s degree or combination of High School Diploma or equivalent and experience sufficient to successfully perform the essential duties of the job as listed above

Core Competencies

Lead with Curiosity & Humility Build High Performing Teams for Today & Tomorrow Influence & Inspire with Vision & Purpose Observe, Engage & Connect Strive to Achieve Operational Excellence Deliver Business Results

Benefits

Bath & Body Works associates are the heart of our business. That’s why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for eligible associates include:

Robust medical, pharmacy, dental and vision coverage. Plus, access to our onsite wellness center and pharmacy located at the Columbus, OH home office. 401k with company match and Associate Stock Purchase program with discount No-cost mental health and wellbeing support through our Employee Assistance Program (EAP) Opportunity for paid time off and paid parental leave. Plus, access to family and lifestyle programs including an inclusive family building benefit, childcare discounts, and home, auto and pet insurance. Tuition reimbursement and scholarship opportunities for post-secondary education programs 40% merchandise discount and gratis that encourages you to come back to your senses!

Visit bbwbenefits.com for more details.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.

We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: Los Angeles Fair Chance In Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance.

We are an equal opportunity and affirmative action employer. We do not make employment decisions based on an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States.

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