**Country:** United States of America **Location:** CAP06: CCS-Plymouth Mtg, PA 4110 Butler Pike, Plymouth Meeting, PA, 19462 USA Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us, and we can make a difference together. **About this role** We’re seeking an Operations Lead in our Plymouth Meeting PA location. This is a full-time onsite role. **Key Responsibilities:** + AR resolution + Warranty registration + Contacting customers + Technician Payroll + Scheduling + Invoicing + Tending to technician needs + Parts ordering and other procurement + Service customers and technicians + Provide for technicians needs + Assist other Operations Leads and Coordinator + THIS IS A ON-SITE POSITION **Required Qualifications:** + High School Diploma/GED + 3+ years of work experience in an administrative/office environment + Minimum of 2 years of hands-on experience using Microsoft Word and Excel **Preferred Qualifications:** + Able to work quickly and accurately in an extremely fast paced environment + Excellent Time Management skills + Excellent Multi-Tasking experience + Maintains effective communications with customers and field team members to better understand support requirements. + Contacts customers frequently requiring a high degree of tact and courtesy to maintain and build good rapport. **RSRCAR** **\#Li-OnSite** **Carrier is An Equal** **Opportunity/Affirmative** **Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.** **Job Applicant's Privacy Notice:** Click on this link (https://www.corporate.carrier.com/legal/privacy-notice-job-applicant/) to read the Job Applicant's Privacy Notice