Los Angeles, CA, 90006, USA
23 hours ago
Operations Lead
Description We are seeking a highly motivated Inside Sales Lead to join our merchant services team. This role is ideal for a driven sales professional who thrives in a fast-paced environment and is passionate about helping businesses with their payment processing needs. As an Inside Sales Lead, you will be responsible for generating new business, closing sales, and training new sales representatives. Additionally, you will have the opportunity to represent the company at industry trade shows, expanding our reach and networking with potential clients. Key Responsibilities: 1. Lead Generation & Prospecting: • Conduct outbound sales calls to prospective merchants to introduce and sell payment processing solutions. • Respond to inbound leads from various marketing channels. • Develop and maintain a pipeline of potential customers using CRM software. 2. Sales & Customer Acquisition: • Understand merchants’ business needs and recommend tailored payment processing solutions. • Explain the benefits of merchant services, including credit card processing, POS systems, and digital payment solutions. • Overcome objections and negotiate pricing to close deals effectively. 3. Training & Mentorship: • Assist in the onboarding and training of new sales representatives, helping them develop their product knowledge and sales techniques. • Provide ongoing coaching, support, and best practices to new team members to ensure their success. 4. Trade Shows & Industry Events: • Represent the company at industry trade shows, networking events, and conferences to generate leads and promote our services. • Engage with potential clients in person, demonstrate our payment solutions, and follow up on leads generated from events. 5. Customer Relationship Management: • Build and maintain strong relationships with clients to encourage long-term partnerships. • Provide exceptional customer service, addressing inquiries and concerns professionally. • Work with account managers to ensure smooth onboarding for new clients. 6. Industry & Product Knowledge: • Stay up-to-date with payment industry trends, competitor offerings, and compliance requirements. • Develop a deep understanding of credit card processing, payment gateways, POS systems, and merchant account services. 7. Performance & Reporting: • Meet and exceed monthly sales targets and KPIs. • Maintain accurate sales records and pipeline data in CRM systems. • Provide regular reports on sales performance, market trends, and customer feedback. Skills Sales, Reporting, Customer service, Sales support, Inside sale, Technical sales, Compensation analysis, Microsoft excel, Outside sales, Sales operation, Territory sales, Prospecting, cold calling, crm software, negotiation skills, merchant service Top Skills Details Sales,Reporting,Customer service,Sales support,Inside sale,Technical sales,Compensation analysis,Microsoft excel,Outside sales,Sales operation,Territory sales,Prospecting,cold calling,crm software,negotiation skills,merchant service Additional Skills & Qualifications Experience: • 3-5 years of inside/outside sales experience in merchant services. • Experience in a high-volume outbound sales environment is a plus. • Previous experience in training or mentoring sales teams is highly desirable. Skills & Abilities: • Strong cold calling and prospecting skills. • Excellent communication, negotiation, and presentation skills. • Ability to build rapport and close deals over the phone. • Comfortable presenting at trade shows and industry events. • Familiarity with CRM tools (Salesforce, HubSpot, or similar). • Self-motivated, goal-oriented, and able to work independently. • Bilingual - English & Spanish is highly desired, but not a requirement Experience Level Intermediate Level Pay and Benefits The pay range for this position is $28.00 - $30.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Los Angeles,CA. Application Deadline This position is anticipated to close on Feb 19, 2025. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. Diversity, Equity & Inclusion At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through: + Hiring diverse talent + Maintaining an inclusive environment through persistent self-reflection + Building a culture of care, engagement, and recognition with clear outcomes + Ensuring growth opportunities for our people The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
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