Operations Manager, Health Equity
American Heart Association
**Overview**
Since our founding in 1924, we've cut cardiovascular disease deaths in half, but there is still so much more to do. To overcome today’s biggest health challenges and accelerate this progress, we need passionate individuals like you. Join our movement, be part of the progress, and help ensure a healthier future for all. You matter, and so does the impact you can make with us.
The American Heart Association has an excellent opportunity for an **Operations Manager** in our Department of Health Equity.
This position can be home-based.
The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally.
\#TheAHALife is our company culture, our way of life, reflecting our diversity, equity & inclusion, our focus on work-life harmonization and our Guiding Values. Discover why you will Be Seen. Be Heard. Be Valued™ at the American Heart Association by following us on LinkedIn, Instagram, Facebook, X (formerly Twitter), and at heart.jobs.
**Responsibilities**
This individual will be responsible for active oversight and prioritization of departmental administrative and operational services, including general business support operations, data management, reporting, and implementation of departmental marketing strategies and programs.
+ Oversees and leads departmental operations, including finance, procurement, and relationships with legal, external vendors, and partners, to ensure that overall business goals are reached and that all American Heart Association guidelines are followed.
+ Serves as the and overseeing modifications or revisions. Coordinates with leadership team for submission to Finance.
+ Prepares and distributes monthly reports on variances to department leadership, including analysis of department financial activities from purchasing, contract terms, and vendor invoices against budget. Provide reconciliation guidance and recommendations.
+ Collects and analyzes data from various sources to generate reports and dashboards. Identifies trends, patterns, and insights from data analysis.
+ Develops and maintains reporting systems and databases. Creates and distributes regular and ad-hoc reports to stakeholders on sales targets, activity, and other metrics. Ensures data accuracy and integrity in all reports.
+ Collaborates with cross-functional teams to understand reporting requirements and deliver actionable insights.
+ Prepares presentation materials and exhibits.
+ Provides recommendations based on data analysis to support business strategies. Stay updated with industry trends and best practices in data analysis and reporting.
+ Trains and supports the team on systems, processes, and procedures.
+ Creates marketing materials, plans and performs marketing activities for an assigned region and product. Analyzes market data to monitor performance of the marketing activities and plans. Attends marketing events and assists and supports the company's product promotion.
+ Analyzes market data to monitor performance of the marketing activities and plans.
+ Performs other duties as the need arises or assigned.
**Qualifications**
+ Bachelor's degree in Business, Marketing, Communications, or related area or equivalent work experience.
+ At least three (3) years of experience in business operations, including data/budget management and reporting.
+ Project management experience, including managing multiple projects concurrently.
+ Experience in marketing, communications, or promotional campaign development.
+ Must have in-depth knowledge of budgeting and reporting processes.
+ Advanced skills in Microsoft Office products, including Excel, PowerPoint, Word, Outlook, and Teams, with the ability to translate data to end-user reporting tools.
+ Experience and understanding of data tools, including Customer Relationship Management, end-user, management level use, and analytics.
+ Excellent interpersonal, written, presentation, and oral communication skills.
+ Demonstrated success in creating marketing or promotion plans.
+ Strong analytical skills with a demonstrated aptitude to utilize trend analysis, research, and other sources to turn data and information into actionable information.
+ Ability to connect with all levels of Association staff.
+ Demonstrated ability to lead multiple projects simultaneously.
+ Ability to travel up to 5% local and overnight stay.
**Preferred skills:**
+ Effective time management and organization skills.
+ Experience with developing and managing process (and process change) documentation.
+ Experience working in a fast-paced, multifaceted environment. Excellent at working against deadlines to produce an end product.
+ Experience with vendor management.
**Compensation & Benefits**
The American Heart Association invests in its people. Here are the main components of our total rewards package. Visit Rewards & Benefits to see more details.
+ **Compensation** – Our goal is to ensure you have a competitive base salary. That’s why we regularly review the market value of jobs and make adjustments, as needed.
+ **Performance and Recognition** – You are rewarded for achieving success by merit increases and incentive programs; elgibility for an incentive program is based on the type of position.
+ **Benefits** – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution. As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation.
+ **Professional Development –** You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. HeartU is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule.
+ **Work-Life Harmonization –** The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees. The number of days will increase based on seniority level. You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.
+ **Tuition Assistance** - We support the career development of all employees. This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.
The American Heart Association’s 2028 Goal: Building on over 100 years of trusted leadership in cardiovascular and brain health, by 2028 the AHA will drive breakthroughs and implement proven solutions in science, policy, and care for healthier people and communities. The greatest discoveries in health must reach everyone where they are.
**At American Heart Association | American Stroke Association, our mission is to be a relentless force for a world of longer, healthier lives, regardless of race, ethnicity, gender, gender identity, religion, age, language, sexual orientation, national origin and physical or cognitive abilities. We're committed to ensuring our workforce, workplace culture and mission have a shared impact across a diverse set of backgrounds.**
**This position not a match with your skills?** Click here to see other opportunities.
In accordance with local and state laws where applicable, qualified applicants with arrest or conviction records will be considered for employment.
EOE/Protected Veterans/Persons with Disabilities
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**Posted Date** _1 day ago_ _(3/3/2025 11:49 AM)_
**_Requisition ID_** _2025-15397_
**_Job Category_** _Health Strategies_
**_Position Type_** _Full Time_
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