**The Opportunity** Delaware North is hiring an Operations Manager to join our team at Holiday Inn Estes Park, in Estes Park, Colorado. As an Operations Manager, you will be responsible for directing team members and coordinating the activities of the hotel and restaurant. If you are a leader dedicated to service excellence and seek a culture of bringing company values to life, apply today. Housing is included at no cost. **Pay** **Benefits** At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer: + Medical, dental, and vision insurance + 401(k) with up to 4% company match + Annual performance bonus based on level, as well as individual, company, and location performance + Paid vacation days and holidays + Paid parental bonding leave + Tuition and/or professional certification reimbursement + Generous friends-and-family discounts at many of our hotels and resorts **Responsibilities** + Supervise and coordinate daily activities of lodging and restaurant operations, ensuring compliance with company and brand policies + Review operating and sales reports to implement changes for maximizing revenue and financial success + Manage all team members, including scheduling, hiring, training, performance appraisals, and housing assignments + Oversee front desk and restaurant guest relations, addressing and resolving any guest folio discrepancies + Maintain front office software and hardware systems, becoming an expert on the property management and restaurant point of sale systems + Manage employee housing + Ability to drive a company vehicle as needed **Qualifications** + Minimum of 3 years of hotel front desk experience required + Minimum of 2 years of supervisory experience required in a full service hotel required + Additional experience with food and beverage preferred, Micros knowledege is helpful + Opera experience is preferred + Strong problem solving and critical thinking skills required + Valid driver's license is required + Must be at least 21 years of age **Shift Details** Day shift Evening shift On call Weekends Evenings as needed Monday to Friday **Who We Are** Holiday Inn Estes Park is a haven for outdoor enthusiasts. The hotel is only two miles from the Rocky Mountain National Park and a short walk to the heart of town. Our natural playground offers many outdoor activities: hiking, biking, fly fishing, and rafting. We offer on-site housing and discounts on meals, retail, and lodging. We accept applications on an ongoing basis until the role is filled. There is no fixed deadline to apply. At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us. Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.