At Pitney Bowes, we do the right thing, the right way.
As an Operations Manager for Pitney Bowes, you can too.
We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate.

We actively look for prospects who:
• Are passionate about client success.
• Enjoy collaborating with others.
• Strive to exceed expectations.
• Move boldly in the quest for superior and best in market solution.

If you would like to be considered for this position, please apply!

You are:
A driven leader who will be responsible for all day to day functions related to delivery and returns parcel processing. The Operations Manager will directly and indirectly manage an hourly workforce of 30 to 55+ employees with assistance from the supervisory staff and team leads. The Operations Manager will report directly to the Facility Manager. Functions include but not limited to; staff management, daily operations planning, sort configuration optimization, operational metric reporting, and liaison between operation and Pitney Bowes transportation and USPS departments.

You will:

Manage a supervisory staff of 1 to 10 with direct and indirect responsibilities to a production crew of 30 to 55+ employees dependent on the facility size, operating hours and handled volume. Perform periodic merit performance reviews with all Pitney Bowes employed warehouse staff.  Plan and manage production, staffing, inventories, coordinate a successful daily start-up. Communicate partner/service provider performance concerns to Pitney Bowes corporate.  Oversee the shipping operation for both the Delivery and Returns operations.  Successfully communicate with carriers and transportation department to manage both delivery and pickup schedules. Enforce company policies and procedures and be able to affectively address personnel issues as outlined by HR procedures. Establish a successful rapport with local postal contact and Pitney Bowes USPS department. Become resident expert in both the Delivery and Returns processing software and be responsible for training in all functional areas. Collect and report all daily operational metrics.  Resolve issues affecting the daily operations in an efficient and timely manner to obtain the optimum results possible. Responsible for securing facility and daily close out procedures. 

 

Your background:

As an Operations Manager, you have:

Minimum 5 - 7 years experience working in a production environment  Experience working in a parcel environment preferred Must be knowledgeable in OSHA and Fire safety regulations Ability to work flexible schedule depending on the operational needs Excellent verbal and written communications skills along with computer skills (MS Word and Excel) Must be a team player with excellent people and organizational skills Must be able to motivate, coach, train, reward, and recognize employeesWe will
Provide the opportunity to grow and develop your career
Offer an inclusive environment that encourages diverse perspectives and ideas
Deliver challenging and unique opportunities to contribute to the success of a transforming organization
Offer comprehensive benefits globally (pbprojectliving.com)
 Our Team
Commerce Services is comprised of the company’s technology-enabled ecommerce and logistics businesses, including presort services, fulfillment, delivery and returns services. The Commerce Services business unit plays a critical role in the Pitney Bowes transformation strategy, serving more than 3,000 clients, including more than 600 retailers and online marketplaces. In 2019, the business unit accounted for more than $1.5 billion in annual revenue, processing more than 17 billion pieces of letter mail and 140 million parcels. Our digital technology enabled the delivery of another 400 million parcels.

Pitney Bowes is an Equal Employment Opportunity/Affirmative Action Employer that values diversity and inclusiveness in the workplace.
Women/Men/Veterans/Individuals with Disabilities/LGBT are encouraged to apply.

All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.