Transdev, Inc.  Transdev North America is the largest private sector operator of multiple modes of transit in North America, providing bus, rail, paratransit, shuttle, sedan and taxi services. We manage over 300 transportation contracts for cities, transit authorities and airports, providing safe and sustainable mobility solutions. Our mission is to improve public transportation, to enhance quality of life and combat global warming. https://www.transdevna.com  Operations Manager  The Operations Manager reports directly to the General Manager in fulfilling daily operations including but not limited to maintenance supervision, technician supervision, effective communication with internal and external customers and coaching employees for optimal performance, managing the entire operation in the absence of the General Manager, complying with all Company policies and managing the operation within the budgetary plan for the location.   Transdev is proud to offer:    Competitive salary of $60,000 based on experience.    Attractive benefits package, including 401(k) with company contribution, medical, dental and vision  Paid time off & vacation  Shift hours: 2:00pm - 10:30pmKey Responsibilities:   Supervises daily activities of all technicians and coordinates the activities of supervisors and dispatch personnel.   Works closely with the maintenance department to ensure that all operation service requirements are met.   Track, compile and analyze performance; handle interdepartmental issues; resolve employee issues and grievances; improve processes and route scheduling.   Evaluates the work performance of staff; ensures the timely and efficient completion of all assigned tasks.    Assists in accident/incident investigation, including any needed on-site assistance and support to safety and training personnel.    Coordinates with the safety and training department to ensure all safety goals and directives are met.    May operate a vehicle in revenue service, if necessary.    Other duties as required.  Qualifications:   High school diploma or equivalent, such as GED, required    Class B or higher Commercial Driver’s License with Passenger endorsement and Air brake   endorsement required or the ability to obtain one    3 or more years of relevant transit supervisory experience required    Thorough knowledge of transit system regulations and operations.     Working knowledge and proficiency with Microsoft Word, Excel and relevant database programs    Good written and oral communication skills    Ability to organize and perform work efficiently; strong attention to details   Ability to work effectively with labor; may include labor grievances and negotiations    Subject to a DOT physical exam and DOT drug testing. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reason.       The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.  Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants.  Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.