Are you thinking about advancing your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Montreal site is looking for a new Operations Manager to join our Contract Logistics team. Your Role The Operations Manager is responsible for directing the daily activities of the warehouse, including labour scheduling, supervision and the proper utilization of manpower, equipment and space for the safe, high-quality and productive delivery of third-party logistics services to the client. Your Responsibilities Direct the operations of the warehouse personnel to achieve outlined objectives, organize daily meetings / regular communication to establish clear, ambitious and attainable goals across operations, quality and service, QSHE, profitability, etc.; Develop and direct work plans to ensure appropriate staffing levels at all times, including long range planning of labour needs based on customer sales forecasts and Management input;Together with the Distribution Center Manager, establish and ensure the execution of operational procedures for activities such as verification of incoming and outgoing shipments, handling and disposition of materials and inventory accuracy, and driving active safety programs;Develop and direct programs to ensure the efficient and cost-effective operation and utilization of the facility and of all warehouse equipment, identify and pursue continuous improvement opportunities, and together with the Distribution Centre Manager implement a “lean” culture;Develop, implement and direct programs to ensure the safety of all personnel, equipment and property according to company policies and procedures, ensure a culture of safety throughout the organization, and monitor safety, physical security and operational metrics on a daily, weekly and monthly basis;Continuously assess, train, coach, mentor and develop personnel both informally and through formal training programs, provide job performance based feedback; Together with the Site Quality Manager, drive QSHE implementation and compliance;Ensure that all quality and regulatory requirements of Health Canada and other applicable authorities and client requirements are met;Comply with all Quality, Health, Safety & Security programs to ensure the safety of all personnel, equipment and property;Comply with GMP requirements as applicable to ensure that all 
quality and regulatory requirements of Health Canada and other
applicable authorities and client requirements are met.Strive for continuous improvements in all facets of warehouse operations;Report operational issues and IT issues;Other responsibilities as assigned in support of the development and execution of the company's Pharmaceutical / Healthcare strategy; Other duties that may be assigned. Your Skills and Experiences

Professional experience required:

7+ years experience in Contract Logistics / 3PL / Distribution Centre / Warehouse environment 
• 5+ years management experience in high volume, fast paced distribution centre / warehouse environment

Knowledge required:

• Experience in organizing scale labour force for 50+ resources;
• Knowledge of technical processes related to standard warehouse equipment and applications such as racking, WMS systems and MHE
• Strong knowledge of occupational health and safety and employment standards legislation, and of common workplace hazards and associated controls (Bill C45)
• Knowledge of various production and quality systems (GxP, ISO, Lean, TPS, Six Sigma, etc.);
• Back end manufacturing logistics experience is considered an asset

Education required:

Diploma/Degree in International Business, Transportation, Logistics, or a related field preferred

Skills required:

• Proven proficiency in an automated warehouse environment
• Experience in a pharmaceutical distribution center is considered an asset
• Good understanding of company operations, and cost structures
• Strong customer orientation and problem solving skills
• Advanced computer skills, including proficiency with MS Office Suite (advanced Excel)
• Ability to work various shifts when required in a 24/7 environment