Operations Manager

Essential Duties and Responsibilities

Oversee all aspects of operations including event preparation and services, housekeeping, public safety, engineering, ADA, fire & life safety and OSHA compliance.Works with General Manager in the development and implementation of operational/departmental procedures.Maintain & facilitate all aspects of the ALTUM system and work order flow.Provide daily building inspections to ensure work is performed accurately and oversea quality control.Administers preventive maintenance and work order programs.Schedule, lead and advise housekeeping staff, security and maintenance team members.  Monitor, lead and advise third party contracted company, as needed.Meet with appropriate staff to outline work that must be done for the day/week.Approve all payroll hours worked for operational departments on a timely basis.Prepare work schedules and assures adequate coverage for department and specific events.Anticipate problems and appropriate solutions. Investigates, analyzes, and resolves operational problems and complaints.Ensures that all operations equipment is maintained correctly.Has knowledge of sense of timing as to what activities should be taking place within a time frame to accomplish necessary tasks to ensure a successful event.Implement and train all employees on the operating procedures, preventative maintenance schedules, emergency plans, and safety/risk management policies that conform to the ASM Global standards and best practices.Maintain equipment and supply inventory.Responsible for the Master MSDS log in the buildingAll other duties as assigned.

Qualifications 

Valid GA Driver’s LicenseFriendly, positive, and upbeat attitudeAbility to communicate clearlyHighly self-motivatedAble to strictly follow all policy and proceduresReliable and punctual

Education and/or Experience          

Bachelor's Degree from technical college with major in Management or Maintenance EngineeringMinimum of 2 years experience supervising or managing Two to Three years related experience 

Skills and Abilities      

Be familiar with operational procedures, facility capabilities, industry terminology, event related services and technical requirements anticipated for the facility.Follow and adhere to all safety precautions, building codes, rules, regulations, risk management and emergency procedures.Work effectively under pressure and/or stringent schedule and produce accurate results.Meet the physical demands of the job. Must perform strenuous physical duties at times, including lifting, carrying, moving, and climbing.Work independently, exercising sound judgment and initiative. Good written, verbal, and interpersonal skills required; ability to interact with all levels of staff including management.Proficient within computer skills and MS OfficeProfessional presentation, appearance, and work ethic.Ability to work irregular/extended hours, including night, weekend and holiday duties as required.  Must be available for after-hour emergency calls.