Cleveland, Ohio, USA
22 days ago
Operations Manager

This job is at Cleveland International Airport CLE

Salary: $75,000.00 - $80,000.00 (Commensurate with experience)

Reviews data on incoming flights such as scheduled or estimated times of arrival or departure, destinations and down line station stops, in order to plan work activities. Directs and coordinates all operations functions and ensures workers and equipment are available for fueling and de-fueling services. Analyzes reports and records of operations and inspects facilities to determine effectiveness of existing methods and procedures and physical condition of facilities and equipment. Prepares and submits recommendations designed to improve efficiency of fueling services. Investigates causes of accidents and recommends safety measures for preventing further occurrences. Monitors hourly employees overtime and reports back to Station Manager. Performs Safety Audits Ensure all employees follows Menzies uniform guidelines. Investigates delays and recommends improving operational performance. Communicates daily with Airline Customers.

Qualifications & Experience

Manages employees in the Fueling Department. Is responsible for the overall direction, coordination, and evaluation of this unit. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints, resolving problems, and ensuring employees successfully complete company's training program. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's degree (B.A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience. Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information to and respond to questions from groups of managers, clients, customers, and the general public. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic math. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret an extensive variety of technical instructions furnished in written, verbal, diagram, or schedule form. Excellent communications and interpersonal skills. Prior aviation experience is desirable. Must have a valid Driver's license. Must pass pre-employment Drug Screen and color vision test. Must pass background as required by Airport Authority

Physical Demands 
The physical demands described here are representative of those of a person in an administrative role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear. The employee frequently is required to sit; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms.

Work Environment 
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, fumes or airborne particles, outside weather conditions, and vibration.

The noise level in the work environment is usually moderate.

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