General Description: The Operations Manager is responsible for daily operations and supervision of staff across all modalities, including but not limited to x-ray, ultrasound, cardiac, and nursing. This position is also responsible for meeting and/or exceeding productivity standards and taking sole ownership in the overall success and coverage of operations in the provided region. Principal Duties and Responsibilities:    *This is not a remote position- fully in person requirement* + Plans, directs, and coordinates activities of all territory operations. + Reviews and implements changes to operations to make improvements of staff and workflow. + Monitor staff equipment/vehicles performance and takes appropriate measures to resolve issues. + Provide consistent, professional support, guidance, and motivation to staff through phone calls, electronic and in-person meetings. + Acts as a liaison between company staff and executive management. + Provide support and guide staff in troubleshooting and resolving any technical, patient, or professional issues. + Orientate applicants and provide training to new employees on the overall job requirements, policies, and work procedures. + Interview and source qualified job applicants for the specified regions and modality types and maintain proper staffing levels. + Counsel employees on unsatisfactory performance and/or work behavior. + Oversee and maintain staff retention, including ongoing staff monitoring and counseling employees at risk of ending their employment. + Provide a consistent level of support by performing exams whenever necessary to maintain and improve service levels. + Maintain, review, and approve time-off work and work schedules to assure proper staff coverage. + Maintain, review, and approve time records and submit to HR in a timely manner for payroll processing. + Work in conjunction with all operation department managers for coordination and proper execution of daily workflow. + Provide regular staff meetings and interactions. + Providing training to regional team on All-Stat policies and procedures and applicable modalities. + Maintain proper documentation and procedures for staff radiation dosimetry reporting and distribution. + Provide continual education and a consistent level of support to staff to ensure continued, high-quality service. + Maintain appropriate levels of inventory for radiology staff and research areas of opportunity for cost savings. + Manage salaries/wages including any overtime not to exceed budgeting percentage. + Provide client service visitations with account executive or alone, consistently showing client support and maintaining relationships. + Address, resolve, and document customer service concerns with follow-up summary to senior management. + Distribute, retain records of, and ensure compliance of staff with new and ongoing policies and procedures. + Work in conjunction with territory account executives and senior management by monitoring exam response times and quality on a consistent basis and make any necessary adjustments for improvement. + Proper presentation of all service lines and in-servicing of new clients. + Present company, company progress, services, and introduction of new service lines through in-service, QA, and client meetings as needed. + Performs all other duties as assigned to ensure efficient operations and quality patient care.   Work Experience Requirements + Ability to work in a fast-paced healthcare environment. + Strong computer and software skills. + Possess a high degree of initiative, creativity, and the ability to meet deadlines and work with minimal supervision. + Ability to work independently and prioritize tasks efficiently and effectively in a cross-functional team environment. + Strong leadership, organizational, time management, and communication skills. + Strong analytical and problem-solving skills. + Ability to read and interpret documents like safety rules, operating and maintenance instructions, and procedure manuals. + Ability to write routine reports and correspondences. + Effective managerial and leadership abilities as applied to operations management. + Experience developing goals and objectives and establishing priorities. + Proven leadership, planning, critical thinking, and problem-solving abilities. + Exercises good judgement and ability to act decisively at the right time. + Effective analytical ability and organizational skills with attention to detail and prioritization. + Hunter mentality required to build, grow, and develop assigned territory. + 3-5 years of experience in a long-term acute care setting, skilled nursing, or mobile environment preferred but not required. Education Requirements + Current state licensures in either radiography or sonography preferred but not required. + Current ARRT registration and/or ARDMS, preferred but not required. + Bachelor’s degree preferred. Associates degree required. + Graduate from an approved accredited program in radiography or sonography, preferred but not required. Powered by JazzHR