Operations Manager Job ID 190084 Posted 30-Oct-2024 Service line Corporate Segment Role type Full-time Areas of Interest Accounting/Finance Location(s) Hyderabad - Telangana - India **Job Title** – **Operations Manager** **About the Role:** The candidate will join the Portfolio Services Team and play an integral role in leading an operational team as well as performing operational activities. The candidate will report to local Senior Manager and cooperate closely with global teams delivering service to the Client from other corners of the world **What You’ll Do** · Leading and managing the Team of 10-15 FTEs) and its workload. · Developing directly reporting Team Members as well as ensure an effective work planning and workflow within the team. · Actively manage performance of Client Accounting (Accounts Payable / Accounts Receivable) Team Members on a regular basis to ensure all their problems are dealt effectively and efficiently. · Ensure all monthly, quarterly, yearly targets are achieved by each Team Member · Ensure highest level of service delivery including data accuracy, KPI`s i.e. quality of all deliverables. · Managing the relation with key Warsaw BSO stakeholders and its satisfaction · Supporting and helping to implement projects for Hyderabad BSO Team in terms of Client Accounting – data improvements, validation projects, reporting improvements, technology solutions improvements. · Generate & compile performance reports on the regular basis. · Delivery of trainings & presentations · Being an escalation point and ensure that all SLA`s are met. . **What You'll Need :** · Master’s degree in real estate / finance or similar · Fluency in English (written and spoken) is a must. · Analytical approach to day-to-day tasks · Client oriented attitude · Able to prioritize and co-ordinate tasks efficiently ensuring all deadlines are met, delivering a high-quality service. · Highly organized to ensure critical control deadlines are met every month. · Good knowledge of Microsoft Office · Salesforce or any other CRM knowledge would be an advantage. · Able to coordinate and motivate a team. · A team player with proven ability to work easily and effectively across boundaries. · Excellent communication skills including presentation skills. · Ability to engage and present issues for resolution across all levels to the team. · Ability to make change happen in complex environment. **Company Perks and benefits:** · Health Care: Health Insurance to Self, Immediate family & Parents/In-laws · Accident & Term life Insurance for all employees Accident & Term life Insurance for all employees. · Food & Snacks: Free Meals & snacks are provided in all shifts. · Mental Wellbeing: A confidential service that provides facility of counselling to keep you emotionally & mentally well while dealing with the challenges. · Child Care: We partner with Klay day care and CBRE employees get 100% waiver on admission fee. This Day school is in our HYD campus. · Entertainment: On floor - Chess, Carrom board, Table tennis, Foosball. **Why CBRE Business Services Organization (BSO):** · When you join CBREBusiness services Organization (BSO), you become part of a global leader in commercial real estate and investment services that help businesses and people thrive. · At CBRE- Business services Organization (BSO),Our ambitious is for growth plan creating the space for dynamic colleagues to build a non-linear career path. · CBRE Business Services Organization (BSO) fosters a culture where we share commitment to excellence and believe the best work happens in connected communities where respect for each other is foundational. **About CBRE Group, Inc.** CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world’s largest commercial real estate services and investment firm (based on 2023 revenue). The company has more than 130,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves a diverse range of clients with an integrated suite of services, including facilities, transaction, and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services. Please visit our website at www.cbre.com. We routinely post important information on our website, including corporate and investor presentations and financial information. We intend to use our website as a means of disclosing material, non-public information and for complying with our disclosure obligations under Regulation FD. Such disclosures will be included in the Investor Relations section of our website at https://ir.cbre.com. Accordingly, investors should monitor such portion of our website, in addition to following our press releases, Securities and Exchange Commission filings and public conference calls and webcasts. CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)