**Overview** **PAY** : $66,650.00 Annually The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program. ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit 2024-Recruitment-Staff-Mgmt-11.6.23.pdf (abm.com) (https://www.abm.com/wp-content/uploads/2023/11/2024-Recruitment-Staff-Mgmt-11.6.23.pdf) **Position Summary:** Responsible for the day-to-day operation and administrative activities onsite within the aviation department. Leads Supervisors and frontline employees to ensure conformance to contract requirements. Develops and implements cost control measures and level of service standards to ensure compliance with customer specifications / contract requirements for assigned buildings. Oversees inspections, quality control measures, and the inventory control of equipment and supplies for the assigned contract areas. **Essential Duties** + Coordinate service activities for assigned buildings. Ensure that services are performed as contracted and at the intended profit margins. + Control supplies, equipment, and personnel necessary to meet customer specifications. + Interact with customers daily to obtain feedback on services and special needs. + Troubleshoot potential problems and concerns. + Manage the company’s quality control monitoring and safety programs at the assigned buildings. + Conduct quality of service inspections at assigned areas. + Attend ABM training workshops when scheduled. + Develop operational improvement plans and implements process changes within assigned areas. + Attempt to increase revenue by ensuring that Supervisors are looking for ways to provide additional or periodic services to the customers. + Ensure compliance with company policies and procedures and all federal, state and local government regulations. + Ensure that all paperwork, including terminations, labor variance action plans, and operational models is complete and accurate and is submitted to the district/hub in a timely manner. + Analyze and manage, in a proactive manner, both the financial and the operational performance of the assigned areas. + Ensure that payroll is accurate and submitted to the appropriate payroll personnel in a timely manner and, when applicable, correct any payroll discrepancies. + Work with Account Manager to develop an action plan for all invoices that are outside of the contractual parameters. + Manages and provides leadership to Supervisors, and Lead personnel assigned to the areas. + Responsible for the overall direction, coordination, and evaluation of personnel within the assigned areas. + Carry out supervisory responsibilities in accordance with the company’s policies and applicable laws. + Responsible for directing work; appraising performance; rewarding and disciplining subordinates; addressing complaints, resolving problems, and terminating employees. + Perform other duties as assigned - Job duties may be modified at any time. **Minimum Requirements** + An associate degree required + Must gave a minimum of two (2) years of supervisory experience in a service/customer-oriented environment + Experience in cost estimating/pricing work required + Must have working knowledge of OSHA safety regulations and chemical handling/storage procedures. + Must be able to write reports and business correspondence and effectively present information and respond to questions from managers and customers. REQNUMBER: 101912 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.