Operations Manager
DISH Network
**Company Summary**
DISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building America’s First Smart Network™.
Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile and Gen Mobile.
**Department Summary**
The In-Home Services field professionals lead all field operations and thousands of technicians across nearly 100 facilities across the country. Devoted to building a collaborative and committed group of employees who manage inventory, fleet and performance - IHS is the driving force that connects our customers with the industry’s best products and services for DISH.
**Job Duties and Responsibilities**
This is an exciting opportunity to independently manage a complex business while building a career path to multi-site senior level leadership opportunities. As the senior site leader, the Operations Manager is responsible for the overall success of the facility by directing employee activity to achieve performance goals. If you are a strong leader with management experience, excellent interpersonal skills, and a customer service focus, then this management role is a great opportunity to advance your career! As an Operations Manager you will be responsible for overseeing facility operations while leading, mentoring, and directing managers and service technicians.
**Key Responsibilities:**
+ Directing employee activity, which can involve hands-on guidance in the field, to achieve performance goals for the location
+ Building a high performance work team to deliver an advanced level of quality and service in all daily activities
+ Working in conjunction with senior leadership and utilizing financial data to drive performance improvements
+ Creating excitement and engaging all employees in new business opportunities and strategies
+ Generating programs and practices that deliver a high level of customer satisfaction
+ Creating, fostering and maintaining strategic business relationships within market, region and company
**Skills, Experience and Requirements**
This Operations Management role is very hands-on. It requires a leader who leads by example, and is proactive as well as strategic. The success of the Operations Manager is based on the performance of their team so it is essential that you have the confidence and ability to effectively coach, train, and develop team members. We are looking for an individual who thrives in a fast-paced changing environment and is eager to grow and develop with our company.
**Education and Experience:**
+ Bachelor's degree from a four-year college or university strongly preferred and 2 yearsmanagement experience or equivalent combination of education and experience
**Skills and Qualifications:**
+ Flexibility, innovation and the ability to manage staff, responsibilities and priorities in a fast paced,growth-oriented and time-critical environment
+ Ability to effectively respond to and interact with staff at all levels of the organization
+ Excellent presentation/facilitation, organizational, analytical, interpersonal and written/oralcommunication skills
+ Willingness to work flexible schedules including weekends, holidays and evenings
Visa sponsorship not available for this role
**Salary Ranges**
Compensation: $83,950.00/Year - $95,000.00/Year
**Benefits**
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.
Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer - Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. We are a true merit-based organization and work hard so there are no artificial barriers to one's potential success. DISH is committed to a workforce where everyone's opportunities are limitless. Please note that you may redact or remove any information that identifies age, date of birth or dates of school attendance/graduation from your application documents before submission and throughout our interview process.
Confirm your E-mail: Send Email
All Jobs from DISH Network