Job Overview:

 

Tasked-oriented position that focuses on the assistance of daily operations of the community.

The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty.

 

Your Responsibilities:

All employees are required to check in with the Property Manager during the issuance of a emergency procedures, protocols related to inclement weather conditions. While on duty or on the property, all employees must be in full uniform and maintain the neat appearance of dress (this includes identification badges being displayed at all times). All employees must be courteous and respectful to their fellow employees, residents and guests. All employees must contact the Management Office if they will be tardy or absent. All employees must maintain their assigned areas in a neat and safe manner. All safety procedures must be maintained and adhered to. Any safety issues must be brought to the attention of the Property Manager immediately. All employees must attend the mandatory bi-monthly staff meeting. Supervise all moves, deliveries and check on the status of all unit owner construction, ensuring that everything proceeds smoothly according to the properties Regulations, reporting any damage to common areas immediately to the Property Manager. Assist the Receiving Department as needed in keeping all deliveries, moves and construction workers orderly and following with Regulations. Assist all Unit Owners, Residents and Guests in a courteous, helpful manner; referring all questions that cannot be handled to the Management Office for further assistance. Retrieve packages for the Residents from the Receiving Office after normal Receiving Hours or if the Receiving Clerk is busy assisting others. Proper procedures regarding the release of packages must be followed. Relieve the Receiving Clerk as needed. Relieve the Front Desk Manager as needed. Monitor the Valet Personnel, ensuring compliance with the Association’s Guidelines for vehicular traffic in the garage and on the Valet ramp. At the beginning and end of each shift, check the Fire Alarm Panel, ensuring that it is fully operational. Report any troubles in writing to the Property Manager immediately. Assist the Property Manager and Administrative Assistant as needed. Respond to any mechanical, medical or police emergencies and assist as necessary. Report to the Property Manager any problems as soon as possible, recording all irregularities on an Incident Report. This position requires being properly relieved before the end of the shift. If the relieving Operations Manager or roving security officer (on 3rd  shift) does not report to work on time, the on-duty Operations Manager must stay on duty until relief arrives.

 

Skills & Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required. 

Must possess strong managerial background. Experience as a manager managing the Property or building operations, such as staff and service contracts, resident retention and resident improvements is preferred. Strong working knowledge of customer service principles and practices. Strong interpersonal skills. Computer literacy: Proficiency and working knowledge of Microsoft Office Applications. Minimum of High School diploma. CPR Certification is desirable. Multiple language fluency preferred.

 

Preferred Qualifications:

Microsoft Products, including Windows, Word, Excel, PowerPoint, ClipChamp, etc (Intermediate). Google Products including Drive, Chrome, Gmail, etc. (Intermediate to Advanced) Constant Contact, MailChimp, BombBomb, or other email marketing/mass communication software (Intermediate) Website maintenance including entry-level programming knowledge (Beginner)

 

Physical Requirements:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.

Physical demands include ability to lift up to 50 lbs; Standing, sitting, walking and occasional climbing. The employee is required to work at a personal computer for extended periods of time as well as talking on the phone for extended periods of time. Ability to detect auditory and/or visual emergency alarms.  On-call 24/7.  Ability to work extended/flexible hours and weekends based on project requirement. Driving when necessary. Ability to respond to emergencies on a timely manner.

 

What We Offer:

As a full-time associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.

 

Compensation: $33.65 per hour paid bi-weekly

Schedule: Monday-Friday 8:00AM - 5:00PM

 

Disclaimer:

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.