Job Title

Operations Manager

Job Description Summary

The Operations Manager will be responsible for managing local office support operations for brokerage services within specified markets. This role will ensure that administrative and operational functions are provided to local offices in an efficient and effective manner. The Operations Manager will provide management oversight for general office support, Brokerage Coordinators, Marketing and Research within their own office(s). They will work closely with the Regional Director of Operations, Managing Principal, fee-earner(s) and staff within the market to provide support and implement strategic initiatives.

Job Description

Essential Duties

Creatively solve problems to ensure the market’s offices operate in an efficient and effective mannerProvide formal leadership, mentoring and supervision to the administrative and office operations support staffOversee and manage the purchasing and maintenance of office supplies/equipment, mail room operations, office technology implementation, upgrades, support, facilities, telecommunications, emergency preparedness, and business continuity planningCoordinate and distribute work between Broker support and Administrators if roles exist within local officesTrack all listings and signsIn the absence of functional leadership, manage research, marketing, and service delivery staff to best serve fee-earners in delivery of material, work with fee-earners to deploy teams of research, marketing, and service delivery staff based on level of effort and expertise required for delivery of materialWork with Managing Principal, FP&A and Regional Director of Operations to draft and finalize budget (revenue and expenses)Help promote culture of compliance within office for fee-earners and Project Coordinators to routinely update CRM systemPerforms other related duties as required or requested

Other Requirements & Administrative Duties

Bachelor’s Degree (Business, Communications, Engineering, or Architecture a plus)0-3 years’ experience in professional organization or equivalent educational experience

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.

The company will not pay less than minimum wage for this role.

The compensation for the position is: $106,250.00 - $125,000.00

Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative​ Action employer. All qualified applicants will receive consideration for employment without  regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.

INCO: “Cushman & Wakefield”