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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Location: Boston, MA (Boston Logan International)

The Operations Manager is responsible for supporting the BHS Manager with overseeing and optimizing all aspects of the airport's baggage handling system for the DeltaWorks team at Boston Logan International Airport. This role requires a thorough understanding of airport operations, specific knowledge of baggage handling systems, and leadership abilities.

Key Responsibilities

BHS Management:

Support the daily operations of the baggage handling system, ensuring it operates efficiently and meets regulatory and industry standards.Conduct regular inspections and proactive maintenance to identify and address system issues promptly.Develop and implement operational improvement plans to optimize productivity, relevant contingency plans, maximize system uptime, and minimize operational impacts.Manage BHS inventory including procuring and reporting on current/needed stock.

Team Leadership:

Supervise a team of technicians, operations and BHS assistants responsible for operating and maintaining the baggage handling system.Mentor and develop team members, ensuring they are adequately trained, equipped, and motivated to perform their duties effectively and safely.

Compliance and Safety:

Ensure compliance with all relevant safety regulations and industry standards to maintain a secure and safe baggage handling system environment.Evaluate and implement necessary measures to minimize the risk of injury to employees, passengers, and damage to baggage and equipment.Stay updated on industry best practices, technological advancements, and industry trends related to baggage handling systems.

Qualifications and Experience:

Experience in managing baggage handling systems within an airport or a similar complex operational environmentStrong technical knowledge of baggage handling systems, mechanical and electrical systems, conveyors, sorting systems, and associated equipmentExcellent leadership, interpersonal, and communication skillsProven ability to work effectively with diverse teams and stakeholdersStrong problem-solving and analytical skillsSound knowledge of regulatory requirements and safety protocolsProficient in using computerized maintenance management systems (CMMS) and other relevant software

Location:

On-site –Boston, MA

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary 

Paid Time Off and Company Holidays

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For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination. 

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.