Description Job Description Summary The Operations Manager is responsible for the management of a team of Business Analysts that support activities in Commercial Loan Services. Maintain in-depth knowledge of business processes and applications supported and stays current in operational trends, product elements, and methodologies within assigned area(s). Manage existing processes along with enhancements to technical or procedural improvements. Manages the support of Vendor Management relationships, Access Reviews, Scorecards and other Commercial Loan Services specific reporting and metrics. Primary Responsibilities + Manage day-to-day responsibilities of the team. + Manage projects and initiatives across the CLS team and identify cross impacts and key individuals that need to be involved. + Manage Commercial Loan Services specific reporting processes and maintain monthly scorecards and metrics. + Represent department as necessary on Department and Bank initiatives. + Manage system Access Reviews for assigned applications. + Partner with Management and others to solution issues and opportunities impacting Commercial Loan Services + Partner with Commercial Loan Services to identify roadmap enhancements. + Build strong relationships with business partners. This is a hybrid position. You must be located near 5555 Cleveland Ave Columbus, Ohio. Basic Qualifications: + High School Diploma or E quivalent + 7 or more years’ experience in an banking operational environment Preferred Qualifications: + Bachelors Degree + Experience in leading teams (5-10 member) + Demonstrated ability to quickly analyze situations and risks and recommend paths of action + Self-starter + Strong Analytical Skills + Critical Thinker + Ability to multi-task and manage competing priorities Excellent written and verbal (face-to-face and phone) communication skills including professional grammar and demeanor. + Ability to develop working relationships with individuals at all levels of an organization. + Experience with programming languages for report writing (examples SAS, SQL) + Experience with Microsoft products including Access, Excel and PowerPoint + Experience in a financial services operations environment as a business analyst or management role #LI-Hybrid Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) Yes Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington is an equal opportunity and affirmative action employer and is committed to providing equal employment opportunities for all regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity and expression, genetic information, or any other basis protected by local, state, or federal law. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Agency Statement: Huntington does not accept solicitation from Third Party Recruiters for any position