Description We are in search of an Assistant Operations Manager to join our team in San Jose, California. In this role, you will be responsible for managing customer service, sales, and operations. You will also work closely with various departments such as IT, HR, Marketing, Product, Operations, and Transportation to implement business strategies. Responsibilities • Oversee and manage overall store operations, including expenses, merchandising standards, compliance, safety, and security. • Collaborate with IT, HR, Marketing, Product, Operations, and Transportation departments at the regional and corporate levels to execute business strategies. • Foster a store culture that is aligned with the company's mission and behaviors, where employees are engaged and inspired. • Manage store talent needs, including recruitment and development. • Drive the execution of sales and service strategies by analyzing relevant data to inform store-specific strategies. • Champion customer service by ensuring employees deliver friendly, detail-oriented, and timely service to all customers. • Oversee sales, customer service, and operations staff, including assignment of duties and monitoring of facilities and product displays for appearance and cleanliness. • Handle administrative functions such as processes in NetSuite, invoicing, PO creation, inventory, financial reconciliations, bank deposits, timekeeping, etc. • Work with Store Manager and/or regional management to analyze store financials, operations, vendor partners relationships, product mix, and pricing. • Make recommendations for performance goals and manage staff performance. • Seek opportunities for expansion and growth by developing new business relationships. • Provide guidance and feedback to help others strengthen specific knowledge/skill areas. • Understand product options, applications, design elements, and their units of measure. • Support budgetary and resource allocation plans and resolution of internal staff conflicts. • Adhere to organizational exactness with inventory management, including best practices for product flow and inventory accuracy. • Contribute to a culture of continuous education and develop brand recognition with the execution of local promotional opportunities. • Operate within company policy and submit reports as requested. Requirements • Proven experience in ADP - Financial Services • Proficiency in CRM tools for managing customer relationships • Advanced skills in Data Processing • Familiarity with Epic Software for healthcare management • Experience in ERP - Enterprise Resource Planning to streamline business processes • Knowledge of About Time for managing mobile resources • Ability to conduct effective Auditing • Experience in Check Processing • Excellent Communication skills: both verbal and written • Strong understanding of Compliance regulations and standards TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .