Operations Manager (EOR) ApplyRefer a FriendBack Job Details Requisition #: 203483 Location: Woodland Hills, CA 91367 Category: Business Operations Salary: Starting at $68,640.00 per year Position Details Job Title/Position: Operations Manager Reports to: Location Director WHO WE ARE: We are currently looking for a passionate, empathetic, motivated, and committed individual to join out team! Our success is largely based upon hiring ambitious team members who provide outstanding customer care. Position Overview: The Operations Manager is responsible for the internal operations of the office, assisting and guiding team members. The Operations Manager will assist with trainings, audits and monitor payroll. ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES: Adhere to Aveanna Core Values Build, develop, and retain strong relationships with our clients, Regional Center, and other stakeholders. Assist in investigation of client’s/support staff problems and promptly seek solutions. Resolve payroll issues or concerns with client, support staff, and Regional Center. Maintain constant communication with managers, internal staff, and Regional Center to ensure proper operations of the company. Assist internal team with general and problematic billing inquiries. Performs daily, weekly, monthly audits to ensure office operations are up to date. Assist with developing and performing trainings for internal staff. Assist in the hiring of new team members. Assist with evaluating performance and productivity. Sets expectations and provides feedback on a routine basis. Always maintains and respects clients/care provider’s confidentiality following HIPPA guidelines. Consistently demonstrates a self-directed, disciplined, approach in completing work assignments. Leads, motivates, supports, and coaches internal staff. Demonstrates positive interactions, personable approach to convey their priority, instill confidence and loyalty. Assist and address all correspondence. Performs other duties as assigned or needed. POSITION QUALIFICATIONS: Care about the developmentally disabled population Some college or bachelor’s degree is strongly preferred Minimum of one year of customer service/management experience within the last four years Excellent interpersonal skills: self-driven, motivated and results oriented. Strong analytical and judgment skills Ability to successfully handle multiple tasks simultaneously: strong organizational skills and the capacity to thrive in a fast-paced environment. Physical Requirements: Must be able to speak, write, read and understand English Occasional lifting, carrying, pushing and pulling of 25 pounds Prolonged walking, standing, bending, kneeling, reaching, twisting Must be able to sit and climb stairs Must have visual and hearing acuity Must have strong sense of smell and touch Environment: Performs duties in an office environment during agency operating hours Must be able to function in a wide variety of environments which may involve exposure to allergens and other various conditions Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Vaccination Requirements As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate. Join Aveanna Support Services and make a real difference for families. We provide exceptional community-based services to over 20,000 Intellectually and Developmentally Disabled clients nationwide. If you're passionate about helping others and want to be part of a growing company with a supportive team environment, this is the place for you. Experience in the areas listed below are welcomed: + Customer service + Retail + Healthcare + Caregiving + Restaurant industry + Data entry At Aveanna, we celebrate diversity and offer competitive pay and benefits. With opportunities for career growth and advancement, we invite you to apply today and discover a fulfilling career with us. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Aveanna does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with Aveanna. As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate. Notice for Job Applicants Residing in California (https://www.aveanna.com/CaliforniaPrivacyNotices.html) Apply