This position requires an individual with a minimum of 5 -7 years leadership experience along with a proven track record of managing multiple locations for the following service lines; mail, shipping\/receiving, copy, switchboard (receptionist) and other related office services, have the ability to identify and resolve potential problems, strong leadership, customer relationship skills, project management, excellent computer skills, along with other duties as assigned. The Operations Manager provides leadership, operational support, ensures TMG Best Practices compliance and client satisfaction. They are responsible for training\/educating of employees, monitoring operations budgets (salary) to ensure compliance with organizational expenditure requirements.\n

Role Priorities:
1. Client Relations, Retention and Satisfaction
2. Employee Training
3. Audits
4. All Reporting Requirements
5. Implement Process Improvement
6. Handle and resolve problems
7. TMG's Best Practices\n\nHuman Resources Responsibilities: Ensure the following items are completed and submitted on a timely basis: New Hire Paperwork, Payroll Change forms (terminations, warnings, raises, etc.), Employee Reviews\/Counseling, Attendance Cards, Policy and Procedures Review and recruitment.\nContract Responsibilities: Understand and up-date the \"Scope of Work\