New York, New York, USA
16 days ago
Operations Manager - Oculus Beer Garden
LEGENDS

Founded in 2008, Legends is a premium experiences company with more than 1,500 full-time and 30,000 seasonal team members globally. Legends has six divisions operating worldwide - Global Planning, Global Sales, Hospitality, Global Partnerships, Global Merchandise, and Legends IQ - offering clients and partners a 360-degree service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals, including professional sports, collegiate, attractions, entertainment, and conventions and leisure. We are the industry leaders in designing, planning, and realizing exceptional experiences in sports and entertainment.

Our intellectual property is our people. It's our expertise that makes up Legends. We know what it's like to be on the team, business, or athletic department side, which drives our passion for creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality, and operations.

 

WESTFIELD BEER GARDEN

Located at The World Trade Center the successful individual will be responsible for running and managing a Beer Garden pop-up concept for Westfield. The pop-up will be located on T2 Plaza which is the external site bounded by Church St, Fulton St and Vesey St. The Beer Garden offers breathtaking city views while relaxing and unwinding in a unique, outdoor setting. The Beer Garden was established in partnership with Westfield and Legends where guests can enjoy premium beverages, light bites and live entertainment.

 

THE ROLE   

The Operations Manager reports directly to the District Manager and is responsible for supporting all Food, Beverage operations.

PRIMARY RESPONSIBILITIES Responsible for all opening and closing procedures and POS reporting Ensure compliance with company service standards, inventory management, and cash handling procedures Responsible for ordering product and maintaining accurate inventory levels for all locations Direct and oversee schedules for all hourly staff while managing labor costs Maintain service standards by conducting ongoing evaluations and investigating customer concerns Enforce consistent high quality of food preparation and service in accordance with DOH standards Recommend and maintain preventative maintenance programs to protect the physical assets of Legends Implement and maintain effective communication with the client and all employees Assist in the development of programs that result in increased customer satisfaction Assist in hiring and training new employees Conduct physical audits of inventory and product, research and perform reconciliations Responsible for monthly safety reporting and audits Perform other related duties, tasks and responsibilities as required from time to time When the Oculus Beer Garden closes for the season it is expected for the manager to work at the Oculus Winter Whirl/ Polar Pub

 

QUALIFICATIONS

The ideal candidate will have a Bachelor’s degree with a minimum of four years of food and beverage and/or event management experience. Detail-oriented and extremely organized with the ability to multi-task and delegate duties when necessary Ability to interact with all levels of management Excellent written and verbal communication skills and the ability to prioritize in a deadline-oriented environment Customer Service oriented Must be punctual and dependable Proficient with Microsoft Word, Excel, and PowerPoint Experience with Scheduling preferred Knowledge and effective operations of retail POS including procedures and policies Ability to perform under pressure effectively for extensive periods of time while maintaining professionalism Must be available to work extended hours such as nights, weekends, and holidays as business needs require Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and additional job specific safety training Must have or obtain NYC Food Protection Certificate

 

COMPENSATION

Salary Range $70,000-$75,000

Commensurate with experience, and a generous benefits package that includes: medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.


Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

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