Job Description

Schedule - D Shift: Saturday-Monday 6:00PM-6:00AM

The Operations Manager is a seasoned leader with several years of experience leading and developing teams in support of the business strategy in processes, policies, and procedures. The Operations Manager is responsible to deliver on overall customer promise, driving results through coaching, performance management, and monitoring results. This role will meet financial standards by providing annual budget information, monitoring expenditures, identifying variances, and implementing corrective actions.

A day in the life…

Support the business strategy or driving results for overall safety, quality and performanceLead, develop, and grow the performance of a team of about 20 employeesRecruiting, selecting, onboarding, and training the right resourcesDrive warehouse associates results by coaching, counseling, and disciplining employees; planning, monitoring, and provides feedback on job performanceDrive professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societiesOwn process improvement efforts through problem-solving, project management, and continuous improvement methodologiesMeet warehouse financial standards by providing annual budget information; monitoring expenditures; identifying variances; implementing corrective actionsDrive KPI metrics as well as 4DX and facility performance scorecards

You own this if you have…

5+ years of warehouse experience in a managerial roleProven capability in identifying and implementing CI actions that deliver measurable improvements to cost, service and qualityDemonstrated capabilities in developing others and growing leadership competencies in their direct reportsStrong knowledge of warehousing Key Performance Indicators (KPIs)Hands on experience with warehouse management software and databasesAbility to analyze data and determine actions based on improvement opportunitiesExcellent verbal and written communication skills

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

Medical/Vision, Dental, Retirement and Paid Time AwayLife Insurance and DisabilityMerchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements.

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