Operations Manager (Proctoring), Duolingo English Test Pittsburgh, PA Apply Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in! At Duolingo, you’ll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You’ll have limitless learning opportunities and daily collaborations with world-class minds — while doing work that’s both meaningful and fun. Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world. Read our blog (https://blog.duolingo.com/?utm\_source=greenhouse.com&utm\_medium=referral&utm\_campaign=generalblog\_gh\_091224) to learn more. About the role Help us transform the English proficiency test industry and work with a global workforce to make the Duolingo English Test a success! We are hiring an Operations Manager to join our Duolingo English Test Proctoring Team and to work out of our Pittsburgh office. This is the ideal role for someone with general or people operations experience who is excited to work and grow in a fast-paced, innovative environment. You will... + Manage people operations for a large contractor team + Monitor operational processes and procedures to identify areas for improvement and implement solutions + Support team in executing daily tasks and addressing operational issues + Be on call on a rotating basis for 2-3 weeks each quarter (no overnight shifts) You have... + 4+ years of people operations experience + Experience communicating between different groups of stakeholders + Strong spreadsheet and analytical skills + A passion for making education accessible to all Exceptional candidates will have... + Proven record working with large international contractor teams + Assessment operations background Take a peek at how we care for our employees' holistic well-being with our benefits here (https://careers.duolingo.com/#benefits) . We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact your recruiter. Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. By applying for this position your data will be processed as per the Duolingo Applicant Privacy Notice (https://drive.google.com/file/d/1h49gnHpzESPCgAG-3i\_uc0RKQuJ-OztB/view?usp=sharing) . We post a multi-level salary range for all of our roles. This is not inclusive of the rest of our awesome portfolio that includes equity compensation and world-class benefits. Our salary ranges are the same for all US locations. Your recruiter can share more details about the range for a specific level during the hiring process. The actual salary within the range is determined by many factors including but not limited to, skills, experience, education, and internal equity. Salary Range: $91,800 - $151,800 USD