Johannesburg, South Africa
7 hours ago
Operations Officer: Retail (AD.11.4)
Job TitleOperations Officer: RetailLocationJohannesburg,ZAOrganization NameServicesDepartment Description

Purpose:

To assist the Operations Manager by taking delegated responsibility for the operational requirements of, and relationship between the University and its service providers and retail operators in various areas.


Brief Description

Key responsibilities include the following:

Checking of invoices submitted for final sign off by Operations manager

Source quotations as per requests

Liaison with Retail tenants regarding maintenance requirements and compliance with OHS&E and

Food Safety

Liaison with relevant departments within the University with regards to functions and events

catering on campus

Escalation of unresolved complaints to management

Assist with ensuring Retail Outlets comply with Food Safety & Health and Safety requirements

Internal Health & Safety Inspections as per the University s schedule

Assisting in the compilations of internal SOP s Policies, procedures and guidelines within the Retail

Operations environment and assist with the implementation of such

Ensure that outlets are lettable (customization)

Reporting and follow-ups of structural defects

Asset Verifications

Ensure that the display is of acceptable standard and as per the University s guidelines

Maintenance reporting and follow up

Liaison with retail operators with regards to maintenance requirements

Liaison and follow up relevant departments with regards to maintenance and compliance

requests and requirements.

Assist with any administrative duties as per instructions/based on operational needs

Bookings of ad hoc services needed by the retailers

Keeping abreast with Industry Trends and Best Practice

Responsible for assembling documentation, maintaining of statistical data, market research and benchmarking of the various areas of responsibility and the dissemination of such information

Requirements:

Grade 12/ NQF4

Hospitality Industry relevant qualification NQF 6

Licenses:

Valid driver s license

Required years of related experience:

3-5 years operational Experience (Retail, Kitchen & Service Operation)

Maintenance reporting in facilities management environment

Technical Competencies:

MS Office

Basic Financial Skills

Knowledge of Food Safety and Health & Safety

Facilities maintenance background / understanding

Competencies (Knowledge, skills and behavior)

Communication Skills

Customer Focus

Relationship Building

Result Orientation

Initiative

Problem Solving Skills

Conflict Management Skills

Compliance/Statutory Requirements (Knowledge, Understanding and or training)

Occupational Health and Safety Act (OHSA)

R638

SANS10049

Any other relevant Legislation


Detailed DescriptionJob RequirementsAdditional DetailsHow To Apply

To apply:

Please submit a covering letter clearly indicating which post you are applying for, detailed CV with names, addresses, contact numbers and e-mail addresses of 3 referees

External applicants are invited to apply, by registering your profile on the Wits i-recruitment platform located at https://irec.wits.ac.za and submitting your application.

Internal employees are invited to apply directly on Oracle by following the path: wits /Self Service application/ Apply for a job

The University is committed to employment equity. Preference may be given to appointable applicants from the underrepresented designated groups in terms of the relevant employment equity plans and policies of the University. The University retains the right not to make an appointment and to verify all information provided by candidates

Please note that correspondence will only be entered into with shortlisted candidates. The University reserves the right not to make an appointment or to re-advertise

Closing Date: 10 February 2025




Minimum SalaryMaximum SalaryCurrencyAmount of TravelWork At Home
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