Operations Officer I
TalentWorld
Ready to make an impact in a fast-paced environment? TalentWorld is hiring an Operations Officer I for one of our financial clients, where you’ll play a key role in executing critical operational tasks, ensuring service excellence, and contributing to process improvements. If you’re detail-oriented, customer-focused, and thrive in a collaborative setting, we want you on our team!
TalentWorld is recruiting an Operations Officer I in Toronto, ON for one of our clients.
Operations Officer I Job Responsibilities: Process transactions accurately and within Service Level Agreements (SLAs), ensuring compliance with guidelines and procedures. Deliver exceptional customer service, offering guidance on programs and procedures in line with customer experience standards. Resolve or escalate operational issues, ensuring high service quality and timely resolutions. Identify process improvements and contribute to initiatives that enhance service delivery. Maintain strong relationships with internal and external partners, ensuring effective communication and problem resolution. Conduct investigations into potential risks or process gaps, reporting and escalating any identified issues in a timely manner. Operations Officer I Qualifications: Prior 2-3 years of strong understanding of operational processes and procedures in the financial/ banking sector. Ability to manage transactions and activities with low to moderate risk, ensuring adherence to guidelines and regulatory requirements. Proven experience in administrative roles, managing office tasks and supporting day-to-day operations efficiently. Strong experience with data entry, ensuring accuracy and attention to detail in managing information and documentation. Comfortable using a variety of systems and technologies, with a strong ability to learn new software and tools quickly. Background in operations, understanding key processes, and contributing to the overall efficiency and success of business activities. Employment Details: Salary: $23.37 an hour Benefits: 40 Hours Weekly, Hybrid- (4 days on-site, 1 day remote) Duration: 1 year of contract with possibility of extension. Schedule: Monday to Friday, 8:30am – 5:00pm EST Location: Toronto, ON Interested in the role of Operations Officer I in Toronto, ON? Let’s Connect!
Accommodation are available upon request to support your participation during all stages of the recruitment process.
#TWONTEMP
TalentWorld is recruiting an Operations Officer I in Toronto, ON for one of our clients.
Operations Officer I Job Responsibilities: Process transactions accurately and within Service Level Agreements (SLAs), ensuring compliance with guidelines and procedures. Deliver exceptional customer service, offering guidance on programs and procedures in line with customer experience standards. Resolve or escalate operational issues, ensuring high service quality and timely resolutions. Identify process improvements and contribute to initiatives that enhance service delivery. Maintain strong relationships with internal and external partners, ensuring effective communication and problem resolution. Conduct investigations into potential risks or process gaps, reporting and escalating any identified issues in a timely manner. Operations Officer I Qualifications: Prior 2-3 years of strong understanding of operational processes and procedures in the financial/ banking sector. Ability to manage transactions and activities with low to moderate risk, ensuring adherence to guidelines and regulatory requirements. Proven experience in administrative roles, managing office tasks and supporting day-to-day operations efficiently. Strong experience with data entry, ensuring accuracy and attention to detail in managing information and documentation. Comfortable using a variety of systems and technologies, with a strong ability to learn new software and tools quickly. Background in operations, understanding key processes, and contributing to the overall efficiency and success of business activities. Employment Details: Salary: $23.37 an hour Benefits: 40 Hours Weekly, Hybrid- (4 days on-site, 1 day remote) Duration: 1 year of contract with possibility of extension. Schedule: Monday to Friday, 8:30am – 5:00pm EST Location: Toronto, ON Interested in the role of Operations Officer I in Toronto, ON? Let’s Connect!
Accommodation are available upon request to support your participation during all stages of the recruitment process.
#TWONTEMP
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