Our Client, a Banking company, is looking for an Operations Officer II for their Mississauga, ON/Hybrid location. Responsibilities: + Team is responsible for administration for estates for client Canada wide, vary across all product types. Requirements: + Banking exp in a relevant role or Accounting or Bookkeeping – understanding of products/ services (1 to 2 years ) + Previous exp with SLA’s. + Customer Service experience + Strong attention to detail/ accuracy + Critical thinking skills/ problem solving + Good communication skills – written and verbal + Excel experience + Macro’s, pivot tables + Strong communication skills + Ability to meet SLAs + Customer Service Skills 0 years + Organized and Attention to Detail + Relevant experience in a similar role 0 years + Team Player + Time Management Skills + Short-listing Questions + Strong Excel skills Why Should You Apply? + Health Benefits + Referral Program + Excellent growth and advancement opportunities As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.