Are you ready to make a difference with a leading financial institution? TalentWorld is on the hunt for an enthusiastic, self-motivated Operations Officer III to join our client's dynamic team! This is your opportunity to deliver exceptional customer service, play a crucial role in meeting business objectives, and ensure a legendary customer experience. If you have a passion for customer interaction, problem-solving, and thrive in a fast-paced environment, this could be the perfect fit for you. Join us in helping shape the future of customer service excellence!

TalentWorld is recruiting Operations Officer III in Edmonton, AB for one of our top financial clients.

Operations Officer III Key Responsibilities: Review and ensure all required steps are completed when a deal is presented. Activate files in the appropriate systems and ensure data accuracy. Process payments in a timely and accurate manner. Communicate with solicitors or branch partners to confirm necessary details. Review incoming documents for accuracy and completeness, ensuring compliance with internal standards. Maintain clear, detailed, and accurate records in all relevant systems. Monitor and meet service level agreements (SLA) to ensure timely resolution of tasks. Provide excellent customer service and maintain strong relationships with clients and partners. Perform other duties as required to support the team and business objectives. Operations Officer III Qualifications: Strong experience in banking, accounting, or real estate/legal fields is preferred. Proven ability to meet SLAs, handle complex transactions, and manage escalations effectively. Excellent attention to detail, accuracy, and proficiency in data entry. Strong verbal and written communication skills, with the ability to communicate clearly and effectively. Proficient in MS Office (Excel, Word, Outlook) with the ability to multitask efficiently. Strong problem-solving skills, capable of analyzing operational issues and developing practical solutions, while maintaining discretion with confidential information. Employment Details: Salary: $22.50 an hour Benefits: 40 Hours Weekly, Hybrid (3 days on-site, 2 days remote) Training: 2-3 months (onsite) Duration: 6 months contract with possibility of extension Schedule: Monday to Friday, 8:00 am to 4:00 pm OR 10:00 am to 6:00 pm Location: Edmonton, AB
Interested in the role of Operations Officer III in Edmonton, AB? Let’s Connect!

Accommodation are available upon request to support your participation during all stages of the recruitment process.

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