About this role:

Wells Fargo is seeking an Operations Processor.

In this role, you will:

Perform moderately complex operations duties in support of either a service center or department environment

Require considerable knowledge of company personnel policies and practices

Collect data and prepare related operational reports

Prepare input forms for automated data processing system

Utilize the company's internal operations to perform duties

Coordinate projects

Furnish information to authorized persons

Provide guidance to all levels of employees regarding personnel policies and procedures requiring some policy interpretation

Required Qualifications:

2+ years of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

2+ years in financial services and customer service experience

Problem analysis and resolution skills

Intermediate Microsoft Office skills

Ability to navigate multiple computer systems, applications, and utilize search tools to find information

Strong analytical skills with high attention to detail and accuracy

Excellent verbal, written, and interpersonal communication skills

Ability to work effectively in a team environment and across all organizational levels; where flexibility, collaboration, and adaptability are important

Effective organizational, multi-tasking, and prioritizing skills

Ability to work in a fast-paced deadline driven environment

Strong organizational, multi-tasking, and prioritizing skills

Call center experience

Strong data entry and attention to detail skills

Ability to interact with all levels of an organization

Ability to take initiative and work independently with minimal supervision in a structured environment

Ability to coordinate completion of multiple tasks and meet aggressive time frames

Knowledge and understanding of service level agreement process

Strong research and documentation skills

Exposure to Wells Fargo ACH (Automated Clearing House) System

Accredited ACH Professional (AAP)

Job Expectations:

Must be able to attend full duration of required training period

Ability to work additional hours as needed

Must work on-site at the location posted

Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.