If you love the pursuit of excellence and are inspired by the challenges that come through driving innovations that impact how the world lives, works, and plays, then we invite you to learn more about Microsoft Business Operations - and the value we deliver across Microsoft and to our customers and partners. We offer unique opportunities to work on interesting global projects in an environment that appreciates diversity, focuses on talent development, and recognizes and rewards great work. We make doing business with Microsoft easy and we have fun while doing it! The Risk Management & Compliance Operations team, part of the Risk Management, Trust, and Safety team in MBO, focuses on strengthening, simplifying, and scaling risk management and compliance operations. We are looking for a **Operations Program Manager** to join the team. Our mission is to protect Microsoft by proactively engaging with the business, identifying risks, and mitigating threats related to AI, corruption, digital safety, and trade. **Responsibilities** **Operations Program Manager** The Risk Management & Compliance Operations team is seeking an Operations Program Manager to lead scalable compliance projects. **Responsibilities** **include** **:** + Working in a compliance environment,identify and scope opportunities toautomate processes and controls to enhance operational efficiency. + Define and track the success criteria and performance metricsfor each control. + Identify and help assemble large data sets to uncover compliance insights. + Build solutions using Power BI or Power Automate. + Lead a portfolio of projects, including the project plan, timelines, milestones, and stakeholder management. + Define and execute communication plans to concisely and accurately convey progress to leadership and other stakeholders. + Use data and performance metrics Objectives and Key Results (OKR) and Key Performance Indicators (KPIs) to demonstrate program value and business impact. + Identify business needs and determine solutions to business problems, which may include platform/systems improvements, process improvement, or policy changes. **Capabilities important to success include:** + **Big Picture View** **:** The ability to view procedures and processes holistically and add value accordingly. + **Delivery and Interpersonal Skills:** Ability to deliver effectively and concisely with stakeholders, senior managers, and leaders about our objectives and solutions. + **Business Analysis** : The ability to identify business needs and determine solutions to business problems. + **Change Management** **:** The ability to define and implement procedures and/or technologies to deal with changes in the environment. + **Agil** **ity** : Ability to think, understand, and process information quickly. + **Team Player** : Ability to contribute strategically to the team and embodyMicrosoft’s  culture  and  values . **Qualifications** **Required/Minimum Qualifications** + Bachelor's Degree in Business, Operations, Finance or related field AND 4+ years work experience in program management, process management, process improvement + OR equivalent experience **Preferred Qualifications:** + Ability to assess end-to-end operational processes, identify dependencies, risks, and controls. + Interpersonal, corporate delivery, and presentation skills. + General understanding of Microsoft's data portfolio and the platform capabilities + Knowledge of Microsoft, Microsoft’s compliance and risk frameworks, and risk domains. + Experience translating business needs into actionable requirements. + Demonstrated experience in thought leadership or as a subject matter expert (SME) + Ability to manage multiple projects, work effectively in a changing environment, and meet ongoing and overlapping deadlines. Business Program Management IC4 - The typical base pay range for this role across the U.S. is USD $94,600 - $183,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $122,000 - $200,500 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay Microsoft will accept applications for the role until February 9, 2025. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .