We’re looking for motivated, engaged people to help make everyone’s journeys better.

• Specialist is responsible for training new CSR’s and CSA’s in accordance with Gate Gourmet and airline requirements
• Responsible for ramp safety observations and enforcement

Main Duties and Responsibilities:

Ensures all new hires are trained and qualified to operate company vehicles in the catering process according to GGI and Airline requirements

Monitors ramp safety on a shift basis

Ensures all safety books are up to date according to policy

Ensures CSR’s and CSA’s have up to date AOA badges and renewals in a timely manner

Conducts recurrent training

Ensures compliance to DOT requirements (if applicable)

Monitors safety in the building for compliance

Assists in investigations

Ensures Motor Vehicle Reports are obtained and reviewed for compliance

Ability to work various shifts and days

Qualifications

Education:

High school diploma/GED required

Work Experience:

In-Flight catering experience as a CSR, or six (6) months safety experience in a transportation company

Technical Skills: (Certification, Licenses and Registration)

Valid Driver’s Licenses (CDL if applicable)

AOA Security Badge. Custom Seal (if applicable)

Forklift Certification (if applicable)

Language / Communication Skills:

Excellent oral and written communication skills

Job Dimensions

Geographic Responsibility:

Type of Employment: full-time

Travel %: n/a

Exemption Classification: Non-Exempt

Internal Relationships: Unit employees

External Relationships: Customers

Work Environment / Requirements of the Job:

Ability to deliver and train CSR’s and CSA’s in required material

Computer literate

Work in a fast paced environment

Attention to detail and compliance oriented

Current or previous labor relations experience is a plus, but not required

Excellent time management skills required

Complies with company policies

Ability to handle multiple tasks without losing focus on priorities.

Regularly stands, bends, lifts and moves intermittently during shifts

Must be to lift, pull, push, and move products, equipment’s, and supplies daily

Rotation schedule over 50 hours per week

Budget / Revenue Responsibility: (Local Currency)

Organization Structure

Direct Line Manager (Title): Mgr, Ops, Safety & Compliance or Sr Mgr, Ops, Compliance, BU

Dotted Line Manager (Title, if applicable):  n/a

Number of Direct Reports: 0

Number of Dotted Line Reports: 0

Estimated Total Size of Team: 2

gategroup Competencies Required to be Successful in the Job:

Thinking – Information Search and analysis & problem resolution skills

Engaging – Understanding others, Team Leadership and Developing People

Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively

Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus

Demonstrated Values to be Successful in the Position

Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone:

We treat each other with respect and we act with integrity

We communicate and keep each other informed

We put our heads together to problem solve and deliver excellence as a team

We have passion for our work and we pay attention to the little details

We foster an environment of accountability, take responsibility for our actions and learn from our mistakes

We do what we say we will do, when we say we are going to do it

We care about our coworkers, always taking an opportunity to make someone’s day better

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position.  They are not intended to be an exhaustive list of all duties, responsibilities, and skills required.  Management reserves the right to modify, add, or remove duties and to assign other duties as necessary.  In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

gategroup is an equal opportunity employer committed to workforce diversity.  All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law.

For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

We anticipate that this job will close on:

01/17/2025

For California Residents, please click here to view our California privacy notice.

If you want to be part of a team that helps make travel and culinary memories, join us!