Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:
This role is responsible for providing moderately complex research, reporting and analytical support for the delivery of end-to-end support for Global Markets sales, trading and underwriting business for securities, foreign exchange, fixed income, exchange traded derivatives and over-the-counter derivatives across multiple lines of business. Duties are carried out under general supervision, following established procedures. These individuals may assist more experienced teammates.
 

Department and Role Overview:
Anti Money Laundering (AML) Know Your Customer/Client Due Diligence (KYC/CDD) is part of the Global Operations organization and is responsible for client AML/KYC refresh globally. The team supports the business in completing AML/KYC due diligence checks as well as maintaining client records. Multiple openings available.
 

Primary responsibilities of the Refresh Analyst will include:

Conducting client due diligence (CDD) and enhanced due diligence (ECDD) in accordance with internal policies, procedures and regulatory guidelines

Review of refresh requirements for assigned jurisdiction in line with related Client Identification Profile (CIP)/CDD Procedures to ensure adequacy and accuracy before the requirements are sent to the client.

Liaise with sales/client outreach teams to obtain and validate correct documentation to fulfill refresh requirements

Perform client refresh through the review of client documentation, vendor databases and data entered into proprietary systems to ensure all refresh requirements are met

Ensure all jurisdictional regulatory requirements related to KYC are adhered to

Support business with KYC related queries and requests

Participate in remediation, internal/external Audits

Responsibilities:

Maintains accuracy of client portfolio using internal and external comparison tools

Performs research and conducts moderately complex analyses using established techniques; including transactions that require special handling and/or exception handling

Explores methods to enhance processes, further reduce risks and boost client experience

Partners with colleagues on the trade and sales support teams, as well as external agents

Creates reports; may liaise with internal partners to ensure proper client reporting and assist with regulatory reporting

Escalates potential risks and exposures to manager in a timely manner

May assist in ad-hoc projects, new processes or initiatives requiring coordination among subject matter experts representing multiple product areas or functions

Required Skills:

Bilingual Spanish required

Two or more years of financial services experience

Excellent verbal and written communications skills

Documented experience performing in a process-oriented production environment that changes periodically

Familiar with MS Office Suite (Excel/Word/Outlook/Access)

Proven ability to:

Work in a team environment

Organize work, prioritize tasks and handle multiple assignments simultaneously

Successfully meet tight deadlines while ensuring data accuracy and integrity

Work and execute with minimal supervision or remote management

Preferred Skills:

Anti Money Laundering (AML) Know Your Customer/Client Due Diligence (KYC/CDD) experience desired but not required

College degree (Associates or higher) or comparable work experience

Skills:
• Problem Solving
• Strategic Thinking
• Teamwork
• Presentation Skills
• Microsoft PowerPoint
• Microsoft Excel
• Customer Focus
• Collaborating
• Time Management
• Active Listening
• Organization
• Relationship Building
• Multitasking

Shift:

Hours Per Week: