Description The Operations Specialist plays a crucial role in driving data-informed decisions to optimize seller operations. This position requires: Strong analytical skills: The ability to interpret complex data trends and translate them into actionable insights. Data proficiency: Extensive experience with SQL for querying Amazon's data clusters and extracting relevant information. Daily operations support: Monitoring key metrics, managing stakeholders both internally and externally, and implementing new processes to enhance efficiency. Strategic thinking: A comprehensive understanding of the broader customer experience landscape and its impact on operations. Ownership mentality: A proactive approach to identifying and solving problems, with a willingness to take responsibility for outcomes. Pattern recognition: Keen ability to identify trends, anomalies, and potential disruptions in data sets. Attention to detail: Meticulous scrutiny of data points and the capacity to foresee potential implications of findings. Process improvement: Continuously evaluating and enhancing operational procedures to drive seller success. Stakeholder communication: Excellent verbal and written skills to effectively convey insights and recommendations to various audiences. Adaptability: Flexibility to work in a fast-paced environment and adjust strategies based on evolving data and market conditions. The ideal candidate will combine technical expertise with a customer-centric mindset, driving operational excellence and contributing to the overall success of Amazon's seller ecosystem. Roles and Responsibilities: Create, monitor and manage enforcement mechanisms to improve Seller Experience; Monitor operations, suggest and implement process improvements; Great speaking and writing skills to effectively and objectively translate complex information; Anticipate implications based on current data and trends and take necessary actions; Serve as a link between internal and external stakeholders, keeping in mind objectives, limitations, compliance, and information privacy; Dive deep into the root causes of operational problems; Track operational metrics; Basic Qualifications - Bachelor's degree; - Experience with advanced Excel; - Experience with basic SQL; - Intermediate English. Preferred Qualifications - Bachelor's degree in Engineer or Business related; - Experience with Python, R and Power; - Experience with R; - Experience with PBI. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.