Supports the Office of Admissions by welcoming visitors and assisting with admissions operations. Work Days: Monday-Friday. Occasional Saturdays. Shift Start/End Time: 8:30a.m.-4:54 p.m. Hours Per Week: 37 Weeks Per Year: 52 Operations Specialist Pay Status and Classification: Non-exempt, Regular full-time. Supervisor: Senior Assistant Director of Admissions Operations Position Purpose: Supports the Office of Admissions by welcoming visitors and assisting with admissions operations. Essential Responsibilities and Duties: Reception + Welcome and assist visitors to the Admissions Office + Answer and direct phone calls + Provide rotating reception coverage, including some weekend hours Clerical work + Respond to emails from prospective students, parents, and school counselors + Perform data entry and record management + Help prepare mailings for prospective students + Recalculate high school GPAs + Provide support for admissions campus events (e.g., open houses) + Support deans with program responsibilities as assigned Qualifications: + High School Diploma or equivalent; associates degree preferred + Strong communication, listening, interpersonal, and customer service skills + Proficiency in software programs (Google Apps, Word, Excel) + Ability to think critically, adapt accordingly, and escalate challenges when appropriate + Attention to detail with strong multitasking skills. Ability to adapt to new technologies + Initiative to work independently under general supervision in a flexible work environment + Ability to maintain confidentiality of sensitive office data Compensation: The hourly rate for this position is $17.00. Except for roles with a set rate of pay, the wage/salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The stated hiring rate/range represents the College’s good faith and reasonable estimate of the rate/range of possible compensation at the time of posting. Location: Schenectady, NY We know some job seekers may not apply for career opportunities unless they meet every qualification in the position description including the preferred qualifications. We are most interested in hiring the best staff and faculty colleagues, and recognize that a successful candidate may come from a less traditional career path. We encourage you to apply, even if you don’t believe you meet every one of our preferred qualifications. We offer exceptional benefits including: + Generous Vacation, Sick, and Personal Time + Winter Recess Break in Addition to Paid Holidays + Healthcare, Dental, and Vision Insurance (Flexible Spending and Dependent Care Accounts) + Free On-Campus Fitness Facility Access and Discounts for On-Campus Wellness Programs + Employee Scholarships toward Certifications, Seminars, Training and Professional Development + Pre and Post Tax participation in a 403(b) Retirement Plan + Salary Continuation Program in the event of Disability + Tuition Assistance Program for Employee, Spouse and/or Dependents Background Checks: In accordance with our background check policy (http://www.union.edu/human-resources/background-check-policy?\_ga=2.164769983.1635496244.1717465945-1000516401.1717465945) , finalists for hire will undergo a background check that includes education, employment, and criminal convictions. E-Verify Participation: Union College participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States. Learn more about E-Verify (https://www.e-verify.gov/) and your Right to Work (Derecho a Trabajar) (https://www.e-verify.gov/sites/default/files/everify/posters/IER\_RightToWorkPoster%20Eng\_Es.pdf) . Union College Officially chartered in 1795, Union College is the fifth-oldest liberal arts college in the country. Located in the Capital District of New York State, Union is a highly selective residential and undergraduate college, home to 2,200 students and 220 faculty, and offering 44 majors. Union was the first liberal arts college to rethink the traditional liberal arts education and adopt an engineering curriculum. That pioneering approach continues today with an education that encourages students to work beyond the limits of disciplinary boundaries, allowing them to think globally and lead innovatively in a world where problem-solving requires breadth across humanities, arts, social sciences, science, and engineering. Accommodations If you require an accommodation throughout the interview process, please don't hesitate to contact our Human Resources department at hr@union.edu or 518-388-6108. We are committed to ensuring that all candidates have equal access to opportunities and can participate in a fair and inclusive hiring process. Diversity at Union College Union College is an equal-opportunity employer and is strongly committed to student and workforce diversity. Increasing diversity on campus is a critical priority for Union, one that is integral to our mission of preparing students for a globally interconnected world. Union provides a blend of intellectual, social, and cultural opportunities to facilitate the integrated academic, social, and personal development of a diverse community. We value and are committed to a host of diverse populations and cultures including, but not limited to, those based on race, religion, disability, ethnicity, sexual orientation, gender, gender identity, national origin, and veteran status. Union College is committed to providing access and will provide reasonable accommodation in its application process to individuals with disabilities who request such accommodations. Non-Discrimination Policy Union College will not discriminate in the recruitment or selection of faculty and employees, or in any other area of employment, on the basis of age, sex, race, national origin, religion, religious belief, disability, sexual orientation, gender identity or expression, and veteran status. In this regard, opportunities for advancement will be made available without bias. The College is also subject to state and federal laws and supports efforts to attract and retain fully qualified women and other minority group members for faculty and other positions. Union College will comply with the letter and intent of all State and Federal laws and applicable orders pursuant to Equal Employment Opportunity and Affirmative Action.