Adecco is seeking a highly motivated **Operations Specialist** to join our client’s team in Richmond, VA. You'll play a vital role in ensuring the smooth and efficient delivery of messages within our organization. Your primary responsibility will be to repair message routing issues within the WTX system, ensuring that all inbound and outbound messages reach their intended destinations. **Top reasons to work with Adecco:** + Competitive pay: $22.12 per hour + Upskilling opportunities through the Adecco Aspire Academy + Dedicated onboarding specialist to guide you from offer to your first day. **Qualifications:** + Strong attention to detail and accuracy + Excellent problem-solving and analytical skills + Effective communication skills, both verbal and written + Ability to work independently and as part of a team + Experience with message routing systems, preferably WTX + Knowledge of SWIFT standards and SAA (SWIFT Alliance Access) is a plus **Responsibilities:** + Analyze and resolve message routing problems to ensure timely and accurate delivery. + Verify the integrity and accountability of each transaction processed. + Adhere to departmental guidelines and procedures for message repair. + Collaborate with internal and external stakeholders to resolve complex issues. + Prioritize tasks and manage a high volume workload efficiently. + Maintain accurate records and documentation of all repair activities. **Pay Details:** $22.12 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance