New York, New York, USA
3 days ago
Operations Specialist

Work Location:

New York, New York, United States of America

Hours:

40

Line of Business:

TD Securities

Pay Detail:

$80,000 - $95,000 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. 

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Preferred Qualifications:

Global Operations and Business Services is a diverse and dynamic group of individuals, whose varied talents and experiences enable us to provide critical infrastructure services that support and/or control the trading, investment, and corporate banking functions of TD Securities. We are committed to innovation with purpose, execution with excellence, and continually improving the employee value proposition. We foster a culture of diversity, inclusion, and community giving.  Our dynamic team is divided into five main functional areas: Capital Markets, Financing Operations, Payment and Correspondent Banking Services, Business Services, and Change Delivery.

The Global Operations team partners with the front office and other groups globally to mitigate risk and deliver world class service to our global client base. They provide operational support and control functions across the trade lifecycle.  The team is heavily involved in new product initiatives and process improvements to streamline our support model.  They take great pride in ensuring controls are being continuously reviewed and updated while focusing on the customer at every point of contact.  

If you are industrious, collaborative, innovative, and enjoy visionary thinking, while also maintaining a commercial view on the market, joining our team could be an ideal opportunity for you.

Role Details:

Help the Team deliver effective operational processes as it relates to reconciliations and regulatory control.  The role is also accountable, as a team independent from the day-to-day process, to assess and actively lead continuous improvement efforts intended to increase efficiency and maintaining the standards and controls required in a Global operating environment.  The group’s primary responsibilities include reconciliations of a variety of on and off-balance sheet accounts spanning multiple business lines in the New York office.  The incumbent should have a basic knowledge of the operating environment in their own area, as well as a general understanding of the full trade lifecycle for products and businesses across a Global Wholesale Bank.

Job Accountabilities:

Monitor, escalate and help resolve Cash Breaks, Depo Breaks, FOBO BreaksDaily collaboration with cross functional teams and partners globally to help resolve breaks. Ensure all breaks reports are complete, accurate and communicated on a timely basis. Help prepare metrics and analytics related to breaks, fails and open items. Work to ensure certain regulatory requirements are being met from an Operations perspective by providing Finance with the relevant data.Accountable for resolving exceptions, non-standard issues / transactions and/or escalating to appropriate level where further clarity or interpretation of more complex policies or rules is requiredRequires knowledge of business unit and operational functions for business area supported and regulatory issues/requirements for jurisdictions supportedBe able to lead small projects, work independently on various tasks and have to ability to suggest and implement process improvements.

Qualifications/Skills/Experience:

One to five (3-6) years' experiences within Capital Markets role: Operations /Product Control / Financial Control Knowledge of Microsoft Office products including Excel, Word PowerPoint (emphasis on Excel Skills)Strong Communication SkillsStrong knowledge of reconciliationsStrong team player, collaborates well with othersHighly motivated individual willing to learn and take on multiple tasksKnowledge of trade lifecycle and Capital Markets businessSound knowledge of reconciliation management and development in a capital markets environment.

The Operations Specialist TDS administers and oversees daily check processing, oversees and keep detailed records of investigations, and reconciles cash accounts. This position interacts with various internal and external groups.

Depth & Scope:

Processes transactions accurately and on timeEscalates processing issues where necessary to ensure a high level of service is maintainedServes clients as required adheres to Service Level Agreements and internal service delivery standardsIdentifies opportunities to improve service delivery, support process improvement initiativesPrioritizes and manages own workload to meet SLA requirements for service and productivityFollows firm and industry regulations and operating practices in completing and recording transactions for either the firm, or clientsEscalates non-standard or high risk transactions or other activities as appropriateEnsures documentation prepared / completed is accurate and properly reflects client / business intentions and is consistent with relevant rules / regulationsCompletes investigations reports / escalates risk issues identified or process gapsAccesses systems, knows and applies system capabilities, ensures upload / download of information is completed timely and accuratelyAssists in analysis, development, testing and implementation of operating and process improvementsParticipates fully as a member of the team, promotes team effectiveness and contributes to a positive work environmentSupports the team by continuously developing knowledge in own areaParticipates in performance management and development activitiesKeeps others informed and up-to-date about the status/progress of projects and all relevant or useful information related to day-to-day activitiesSupports the business with consistent application of BSA/AML risk escalation, review and approval processes, KYC due diligence and policiesContributes to the development, implementation and continuous improvement of programs, processes, policies and tools to meet BSA/AML requirements and industry best practicesContinuously develops/maintains solid knowledge of BSA/AML/OFAC requirements, developments and issues within departmentMust possess a complete understanding of the products traded by TD Securities (USA) LLC. Must also understand systems interfaces, payment and funding processes, compensation rules, banking rules and regulations and NASD/SEC issues

Who We Are

TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With more than 6,500 professionals operating out of 40 cities across the globe, we help clients meet their needs today and prepare for tomorrow. Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank. We are growth-oriented, people-focused, and community-minded. As a team, we work to deliver value for our clients every day.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
 

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.


Accommodation

If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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