OPERATIONS SPECIALIST Who we are: Birchcrest Tree and Landscape, a Gunnison Company, has built our reputation on our commitment to excellence for over 40 years. We offer qualified candidates competitive wages and benefits, educational opportunities, and the chance to develop your career with a respected industry leader. We Offer: • Weekly pay • Paid Time Off & Health Benefits. • Growth & Development within the company. • 401k + 4% match. Operations Specialist Summary: This role is essential for improving efficiency, driving operational excellence, and supporting the overall growth and success of the organization. Duties / Responsibilities: General Duties – Operations Specialist + Greet and assist visitors in the office. This includes general assistance to employees, such as making copies or connecting them with HR. + Assist office, operations and fleet departments with administrative tasks. + Support front office when phones are busy. + Participate in staff meetings. + Liaise with corporate for the office needs. + Other duties as assigned. Primary Duties – Office Manager Support & Backup + Res/Com billing + Utility Billing (T&E and Lump Sum) + AR Aging tracking and management, sending monthly statements and working with sales associates about their clients being past due. + Bank account management, tracking and reconciliation. Includes follow up on discrepancies. + Work closely with the corporate finance team to ensure accuracy and reconciliation + Monthly commission reports for sales associates + Assist with monthly credit card reconciliation for all employees with corporate credit cards. + Deposit all payments, cash, checks, credit card and ACH and maintain records for audit. Includes posting the payments to the respective accounts in both res/com CRM and utility CRM Secondary Duties – Fleet & Procurement + Procurement for fleet, safety, office and other purchasing needs + Maintain relationship with fleet and other vendors on site + GPS and key fob administration support + Wex Gas Card Assignment and support + Maintain fleet database under direction of operational management + EZ-Pass Distribution, fines and management + Coordinate information for DMV registrations, HUT-Quarterly mileage tax reporting, FMCSA- Fed motor carrier, Heavy Vehicle permits Required Skills/Qualifications: + High School Diploma or equivalent required. + Previous experience in operations or administrative role is highly desirable. + Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) + Strong verbal and written communication skills to interact effectively with team members and stakeholders. + An ability to identify challenges and propose effective solutions in a timely manner. + Ensuring accuracy and consistency in operations and reports. + Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. + Valid driver's license required. Preferred Skills/Qualifications: + Proficiency in NetSuite Equal Opportunity Employer: Birchcrest Tree and Landscape is committed to creating a diverse environment and is proud to be an equal opportunity employer.