Job Title

Operations Specialist

Job Description Summary

The Operations Specialist will work closely with the Operations Manager and other department leaders. Will be responsible for creatively solving problems to ensure the offices operation functions in an efficient and effective manner. Collaborate with counterparts in other markets to learn and utilize best operational practices.

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIESAssist with office management activities, including staffing assistanceCoordinate purchasing & stocking office supplies and equipmentOversee facilities management; work with building engineering and janitorial staffCoordinator Certificates of Insurance between vendors and Building ManagementRegularly interact with clients, prospective clients and visiting executivesProvide technical support including new hire computer set up, meeting presentations, and equipment trouble shootingProcess and code invoices for paymentMaintain tracking of expensesCollect, research, code and scan checks for depositSort and distribute incoming mail and deliveriesMaintain postage machine, copiers, and fax machinesEstablish and monitor facility standards (cleaning and other maintenance)Act as office contact for property managementCoordinate meetings and/or special events, including set up, clean up and cateringMaintain office files: Electronic and hard copy filesTrack broker licenses, professional memberships, and educational requirements and follow up with fee-earners on any delinquencies or upcoming actions requiredWork with Operations Manager on business continuity issues such as emergency plansWork in conjunction with IT, Telecomm and Real Estate on office related issuesPerform more administrative duties such as booking travel, answering phones, managing conference spaces, receiving guests, cleaning kitchens and conference spaces, collecting and distributing mail, run copy room or copier, submitting maintenance requestsAssist with other aspects of meetings and managing calendarsMaintain confidential department records and office files in accordance to internal company proceduresCoordinate catering, venue selection, invitations, and other event planning activities as neededPerforms other related duties as required or requestedMETRICS

Management of costs to budgetPositive attitudeProfessionalismEfficiency and dependabilityOrganizationCustomer service and people skillsDesk and phone coverageTimeliness and responsiveness to requests and conflict resolutionAbility to work well with Senior LeadershipAbility to set priorities, meet deadlines and multitaskBACKGROUND AND EXPERIENCEBachelor’s Degree preferred3-5 years of administrative support experienceHR administrative and accounts skills preferredProficiency with Microsoft Office SuiteCOMPETENCIESStrong attention to detail and organizational skillsExperience and knowledge of Client ServicingAbility to conflict resolutionProject SupportExposure to Process and Project ManagementClient Relationship ManagementTeamwork Orientation

Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative​ Action employer. All qualified applicants will receive consideration for employment without  regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.

INCO: “Cushman & Wakefield”