Our Operations Team is looking for an energetic and competitive Operations Specialist who is willing to go the extra mile with our customer service for carriers & sales team. Operations Specialists will collaborate with Carrier Sales and Customer Sales reps to bring cost-effective strategies and elevated service to our customers' shipping/receiving departments. The Ally Logistics team is committed to hustling each day, because #HUSTLE (http://allylogistics.com/hustle) means something more here. Our mission as a company is To Move Freight, Better. This mission bleeds into everything we do, as we are continually on a quest for better - better service, better communication, better culture, better technology, better growth. Click here to learn more about what it's like to work at Ally Logistics. (https://allylogistics.com/careers/) KEY ATTRIBUTES FOR SUCCESS: + HUMBLE: Confidence is key, but so is humility. Our #HUSTLE values (https://allylogistics.com/company/hustle) say it all. + HUNGRY: A healthy sense of competition is a necessity here. We're seeking individuals who are striving for both professional and financial success, and who are seeking any and all opportunities for growth. + SMART: We're looking for individuals who are resourceful and organized problem-solvers, diving headfirst into problems rather than straying away from them. JOB DUTIES / RESPONSIBILITIES: + Obtaining shipment updates from contractors + High-volume phone and email outreach + Negotiating rates with contractors (carrier sales) + Providing updates and solutions to team members + General Data Entry + Development into Carrier Sales, Regional Dispatch Manager, or Customer Sales BENEFITS & PERKS: + Health / Dental / Vision Insurance Plans + 401K Plan with Employer Match + Life Insurance Plan (100% employer paid) + PTO Plan (3 weeks PTO for new employees, grows with tenure) + 6 paid holidays + Paid Parental Leaving Bond + Free professional coaching through Boon Health + Baby-feeding support and on-site Lounge through Pumpspotting + Comprehensive training program + Commitment to defend employees who have signed predatory non-competes (Learn more here (https://allylogistics.com/company/impact)) + Ongoing, in-house professional development + In-office gym complete with strength and cardio equipment as well as Peloton bikes + On-site espresso machine and snack machine + On-site golf simulator QUALIFICATIONS: A successful candidate must possess the following traits/skills: + Bachelor's Degree preferred + Alignment with Ally's #HUSTLE values + Strong written and verbal communication skills + Must be comfortable in a fast-paced and high-energy environment ADDITIONAL INFO: + This is NOT a remote position. + A cover letter is highly recommended, even if it's brief. Tell us why you are a fit! + Signing a non-compete agreement is NOT a pre-requisite for employment. However, we do require all employees to sign our standard non-solicit and confidentiality agreement. ACCOLADES & INDUSTRY AFFILIATIONS: + One of the Inc. 5000 fastest-growing companies four years running + One of West Michigan's Best and Brightest Employers + Member of Women in Transportation