Job Title: Operations Specialist Job Description The Operations Specialist is responsible for assisting in donor and non-profit conversations and acting on the receipt and processing of financial transactions in our recordkeeping system. This role involves working with donors, charities, and staff members within the organization to facilitate donor requests. This is a cross-department role, trained in several Operation disciplines and activities, and working in various areas as the workload requires. Responsibilities + Complete routine data entry for financial transactions (contributions, grants, exchanges) and account information + Apply a general knowledge of assigned transactions upon successful completion of training + Support and sort inbound and outbound mail procedures + Support transactional processes related to the delivery of a grant, via check or electronically + Respond to inbound calls and emails from clients and charities + Achieve and maintain a high level of accuracy with functional skills, desktop applications, and appropriate workplace equipment and applications + Demonstrate a good proficiency and understanding of policies and guidelines + Possess a high level of professionalism and customer service + Provide back-up and support to team members as needed + Support continuous improvement by providing feedback as applicable + Exercise the highest level of confidentiality and discretion with client and account information + Other duties as assigned Essential Skills + Bachelor's degree in business (since 2021 or more recent) + Internship experience OR experience within a customer-facing setting (e.g., hospitality, banking, collections, financial planning, loan processing, B2B) + Proficiency in accounting, customer support, client service, and Excel + Strong business planning and customer service skills Additional Skills & Qualifications + Experience in a non-profit setting is a plus Work Environment This team will work in a team of 15 and will report to the manager. They operate onsite 3 days per week (Tuesday, Wednesday, Thursday) with a 37.5 hour work week. During November and December, there will be increased business hours and overtime required. Pay and Benefits The pay range for this position is $19.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Malvern,PA. Application Deadline This position is anticipated to close on Mar 14, 2025. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. Diversity, Equity & Inclusion At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through: + Hiring diverse talent + Maintaining an inclusive environment through persistent self-reflection + Building a culture of care, engagement, and recognition with clear outcomes + Ensuring growth opportunities for our people The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.