Our European Business Support Center (EBSC) is seeking candidates for the following position based in the Warsaw office:
Operations Specialist with Portuguese
What can you expect?
EBSC has taken over operations from Marsh Europe in order to let our colleagues focus directly on clients. In our daily work, we strive for efficiency, high quality and outstanding results delivering them in a timely manner. Our scope of service includes policy management, claims, procurement, data management, billing, sales support activities and other. We are in the heart of Marsh value proposition for multinational clients, therefore our daily work allows us to stay connected to business and colleagues across Europe.
Dive into our video, where Marsh EBSC comes to life!
What is in it for you?
Work with colleagues across geographies in a global environment
Emphasis on work/life balance
Flexible working hours and possibility of working in a hybrid model
Attractive benefits package (including private health care, sports card, life insurance, savings plan, lunch card, language courses)
We will count on you to:
Collate, review and process data related to clients' insurance policies and benefits plans (prepare the respective translations)
Generate claims ratio report
Maintain the quality of data and documents in internal systems and applications
Support administrators onshore in daily activities
Reconciling accounts with insurance companies
Introduction of receipts into the system for invoicing
Requesting data from clients
Browsing insurance companies' websites to download data or documents
Registration of suppliers
What you need to have:
Excellent command of spoken and written both English and Portuguese (B2)
1+ years of experience in a similar position
Proficiency in MS Office tools and general computer literacy
Good organization skills, attention to detail and ability to seek improvements within existing processes
Proactivity, responsibility and verbal and written communication skills
What makes you stand out:
Experience in SSC/ BPO operations environment working with processes
If you would like to apply for this position, please send your CV in English.
Marsh is the world’s leading insurance broker and risk adviser. With over 35,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue approaching US $17 billion and 76,000 colleagues worldwide, MMC helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. Follow Marsh on Twitter @MarshGlobal; LinkedIn; Facebook; and YouTube, or subscribe to BRINK.
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity or any other characteristic protected by applicable law.