Carol Stream, IL, USA
3 days ago
Operations Supervisor

At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 50+ facilities across the US and 18,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers—and their patients—are at the heart of what we do.

Our mission is to empower our customers to advance healthcare, and our success starts with our teammates. 

Owens & Minor teammate benefits include:

Medical, dental, and vision insurance, available on first working day401(k), eligibility after 30 days of employmentEmployee stock purchase planTuition reimbursementDevelopment opportunities to grow your career with a global company

Coordinates and leads Distribution Center operations activities within assigned functions, including receiving, warehousing, shipping, delivery, customer quality, and product inventory accuracy in a manner consistent with company service and cost objectives.
Leadership
• Directs Operations activities and teammates for one or more functions within a Distribution Center (DC).
• Manages teammate time, attendance, and schedules (work shift, vacation) for assigned functional area(s).
• Provides proactive performance feedback to teammates within assigned functions, assisting teammates, providing coaching and corrective action where needed.
• Oversees assigned functions’ training, ensuring teammates receive appropriate training for their assigned job functions. Makes succession planning recommendations, assisting in identifying, attracting, developing, coaching, and retaining talent.
• Recommends expenses and capital investments for assigned functions.
• Works with Operations leadership to execute initiatives to improve DC metrics that drive financial performance.
• Responsible for achievement of assigned functions’ Key Performance Indicators in the areas of Safety, Quality, Productivity, and Turnover.
• Coordinates with local Account Management team, Transportation, Client Engagement Center (CEC), and Corporate Operations as needed.
• Supports and implements the conversion of new customer at the DC to ensure successful implementation of new business.
• Support the monitoring and reporting of assigned functions' performance, assisting with implementing root cause analysis to consistently work towards improving teammate relations, customer quality, and operational efficiency.
• Ensures adherence to all regulatory requirements regarding scheduled drugs, hazardous material dating merchandise, storage requirements and reporting agencies (DOL, DEA, FDA, OSHA, ETC.)
• Act as Designated Representative (DR) for the DC where required by licensing and compliance laws/regulations.
Tools/Equipment
• Proficient using RF/Voice Pick/Visual Pick technology to perform tasks.
• Proficient using use motorized Material Handling Equipment (cherry picker, reach truck, double reach, sit down forklift, motorized pallet jack, etc.
General
• Can perform all the functions of a Distribution Teammate - Equipment operator at a high level of efficiency and accuracy.
• Follows safety policies and procedures and corrects or communicates hazards to management.
• Performs additional duties are directed.
EDUCATION & EXPERIENCE
• Bachelor’s degree required.
• 3 or more years of professional supply chain or warehouse operations experience exhibiting leadership capability, preferably within the healthcare/medical/medical device industry or any combination of relevant education and experience to meet the above
KNOWLEDGE, SKILLS, & ABILITIES
• Knowledge of supply chain management, logistics, distribution, and/or
warehouse management best practices.
• Financial acumen including prior profit and loss responsibilities.
• Ability to work fast and effectively within a matrix environment.
• Demonstrated leadership potential and people management skills with an ability to lead, coach and mentor all levels of teammates.
• Proven team building skills, both internal and external, with the ability to
motivate and direct the work of others.
• Exceptional customer relationship skills.
• Excellent communication and interpersonal skills with an ability to influence
senior level management.
• Excellent planning and organizational skills with demonstrated ability to direct
large complex initiatives across a broad network and ensure completion.
• Proven ability to analyze and conclude; ability to apply Continuous Improvement methodologies and to standardize processes across multiple sites and functions.
• Ability to lead and drive change among peers and direct reports.

If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis.

Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.

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