Do you believe in putting the customer first?
Are you a team player and do you have an incredible sense of leadership?
Are you motivated by achievement goals?
The Brick is actively seeking to expand our management team. We need enthusiastic people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous retail locations!
ResponsibilitiesReporting to the Store Manager, the Operations Supervisor will have the following responsibilities:
Maintain excellence in store merchandising, detail and customer serviceRecruit, hire and develop staff through coaching, goal setting and conducting performance appraisalsHandle escalated customer service issues and offer solutionsEnsure 100% customer satisfactionLead by example, promoting teamwork within all departmentsEnsure a high-level of data entry accuracy with minimal errorsMaintain store inventory levels and inventory accuracyControl and reporting of Accounts Receivable and Accounts PayableUnderstand, implement and ensure compliance with all Brick Group policies & procedures Qualifications High school diploma or equivalent; post secondary education an asset2 or more years of customer service or sales experiencePrevious retail Supervisory or Senior Associate experience an assetProven track record in customer service, operations and merchandisingExcellent verbal and written communication skillsHighly developed problem solving skillsGood time management skills and work ethicThe ability to promote an extreme level of excellence and pride in customer service and store detailFlexibility to work any shift, including evenings and weekends, as required Why The Brick? A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your familyCompetitive remuneration package that will commensurate with experienceCareer progression potential with plenty of access to ongoing personal and professional developmentEmployee discountsA dynamic environment to showcase your leadership talents.
Apply now
If you’d like to apply for this role, please contact our recruitment team at careers@thebrick.com
Attach your CV and tell us why you would be a great fit at The Brick!
The Brick is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment, application, and selection process. If you require an accommodation at any stage of the process, please let the hiring manager know or reach out to hrhires@thebrick.com
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