Job Description

Ingram Content Group (ICG) is hiring an Operations Supervisor to contribute to our Operations team in Chambersburg, PA.   An Operations Supervisor ensures the efficient operation of shift(s) and/or department(s) in a warehouse distribution environment.

Want to join a key team that helps the world read?

At Ingram, the Operations team serves a key role within the organization.  We ensure that our distribution centers and warehouse facilities function at maximum efficiency.   Safety is a core value in our distribution environment.  We emphasize this through training, education and accident prevention programs.  Process Improvement is another core value, and through innovations such as voice and Radio Frequency (RF) technologies, as well as feedback from our associates, we work toward constant improvement. 

The world is reading, and it is our goal to connect as many people to the content they want in the simplest ways.  If you want to be part of a customer-centric team that strives for excellence, collaboration, innovation, we can’t wait to meet you!

Schedule:

B Shift: Thursday, Friday, Saturday and every other Wednesday (7am – 7pm for both)

What You’ll Need:

HS Diploma or GED3 years’ experience in a fast paced, high-volume warehouse or related industry environment2 + years of leadership experience6 months work experience which included walking, standing, lifting/carrying, pushing/pulling, gripping/grasping, bending, squatting/kneeling, twisting/turning, climbing, crawling, reaching above shoulders, typing/keyboard

What You’ll Do:

Identifies, organizes, plans and allocates resourcesAcquires and analyzes relevant information about shift performance indicatorsIdentifies issues/processes that deviate from standards and takes necessary actionEngages associates assigned to the areaEscalates problems or issues to the appropriate level that cannot be solved at the level of this positionMaintains appropriate Payroll records, including daily input in KRONOSProvides input into Operations related status reports and uses standardized reportsMaintains HR related informationInterviews and selects associates for hire and/or promotionEnsures that all administrative duties are completed according to established timelinesTrains or oversees the training of newly hired associatesConducts or oversees process update training of all associates as changes are implementedAnalyzes staffing needs and delegates work based on volume requirements in assigned departments.Issues progressive counseling (up to including termination) to associates for performance below minimum expectations

Additional Information

Perks/Benefits:

A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.15 vacation days & 12 sick days accrued annually and 3 personal days401K match, Life and AD&D, Employee Assistant programs, Group Legal, & moreAvid reader? Numerous opportunities to engage with books and authorsEncouraged continued education with our tuition reimbursement programFinancial and in-kind opportunities to engage with non-profits in your communityCompany match program for United Way donationsVolunteer opportunities and in-kind drives for non-profits throughout the yearOnsite refreshments available for purchaseCasual Dress Code

The world is reading, and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd. 

Ingram Content Group LLC is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.

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