**Requisition Number:** 189171 **Job Description** Cintas is seeking an Operations Support to provide day-to-day oversight in managing the work flow for the various positions in the Business Technology Department. Responsibilities include guiding partners through account related problems in the data base; addressing customer escalation issues; collaborating cross-functionally with other departments to expedite customer data set up; researching service shortfalls; serving as a subject matter expert in customer set up and data maintenance; assisting with the daily workload; and assisting the manager with day-to-day support activities as needed, including after-hours support. **Skills/Qualifications** Required + High School Diploma/GED + Minimum of 2 years' customer service experience + Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) and intranet/internet + Experience communicating verbally and in writing with employees and customers at all levels of an organization + Experience leading a team, directly or indirectly Preferred + Bachelor's Degree + Experience with Citnas systems (CCSS, Unity, Hybris) **​Benefits** Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost. Additionally, our employee-partners enjoy: • Competitive Pay • 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP) • Disability, Life and AD&D Insurance, 100% Company Paid • Paid Time Off and Holidays • Skills Development, Training and Career Advancement Opportunities **Compensation** A reasonable estimate of base salary for this role ranges between $21.07 - $25.47/Hour. The range takes into account factors that are considered in making compensation decisions including, but not limited to, skill sets, experience and training, and other business and organization needs. Please note, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decision are dependent on the facts and circumstances of each decision. **Company Information** Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor’s 500 Index and Nasdaq-100 Index. Cintas Corporation is proud to be an EEO/Affirmative Action Employer and will make all employment-related decisions without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law. **Job Category:** Office Administration **Organization:** Design Collective **Employee Status:** Regular **Schedule:** Full Time **Shift:** 1st Shift ​