Elevate your security career with Allied Universal® Enhanced Protection Services, a global leader in security and threat mitigation. We specialize in risk consulting, executive protection, intelligence, investigations, and emergency response, offering exciting career opportunities for professionals passionate about security and safety. Join our diverse, inclusive, and innovative team committed to excellence in the security industry and make a meaningful impact. Explore key roles, such as executive protection agents, intelligence analysts, armed security operatives, x-ray screeners, and security consultants. Enjoy comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, and exclusive perks.

Allied Universal® Enhanced Protection Services, is hiring a Operations Support Manager. The Operations Support Manager is responsible for day-to-day overseeing various operational and administrative aspects within the department such as contract compliance, Invoicing, scheduling, and client relations. The Operations Support Manager Is solely responsible for recruitment, monitoring new hire onboarding and identifying and creating training programs.

RESPONSIBILITIES:

Develop and maintain operating procedures for the operations support functionResponsible for monitoring contract compliance and review contracts to identify required modificationsEvaluate and for resolve all training needs, identify gaps, and create and assign training programsMonitor all new hire onboarding; design and implement productivity enhancement measuresResponsible for end to end recruiting strategy, including reviewing resumes, phone screening scheduling and conducting interviews; selection and placement decisions as well as make recommendations for hire/no hireCollection and submission of billing information, to include purchase orders, to shared servicesCommunication with clients regarding invoicing issues and submitting necessary corrections to shared servicesCommunication with clients regarding accounts receivables/collectionsReview, coding and submission of subcontractor invoices to Accounts Payable for paymentSubcontractor communication related to pay, invoice submission or changes to critical informationResponsible for overseeing permanent job scheduling in WinTeamHold payroll accuracy to 98% or better in accordance with company standards; tracks and report current subcontractor pay accuracy on a weekly basis

QUALIFICATIONS (MUST HAVE):

Must possess one or more of the following:Bachelor’s Degree in Business Administration, Human Resources, Finance, or related field of studyAssociate degree in Business Administration, Human Resources, Finance, or related field of study with a minimum of four (4) years of business administration, human resources, finance experienceHigh School diploma with a minimum of six (6) years of business administration, human resources, finance experiencePrior work experience as a team leaderMinimum of two (2) business administration, human resources, finance experienceProven ability to influence key business partnersAbility to build strategic vision and drive organizational changeStrong organization and planning skills with the ability to work in and define ambiguity/gray areasAdvanced computer skills and proficiency; proficiency with Microsoft Office Strong inter-personal and networking skills with a strong ability to work in a team environmentAbility to multi-task, discerns patterns in detailExcellent oral and written communication skillsAbility to think through problems for logical solutions, and remain calm and professional under stressAble to work and communicate effectively with all levels of leadershipPlanning and organizing skillsProblem solving skillsActive listening skillsAssess and evaluate situations effectivelySynthesize facts, concepts, principlesIdentify critical issues quickly and accuratelyCompile, sort, and interpret dataResearch, investigate, compile informationWrite informatively, clearly, and accuratelyAttention to detail

PREFERRED QUALIFICATIONS (NICE TO HAVE):

Former Military or law enforcement backgroundBachelor’s degree in protective service, business, or related fieldPrevious verifiable event security experiencePrevious verifiable private/corporate security experienceWorking knowledge of WinTeam

BENEFITS:

$70,000 - $80,000 annually based on experienceMedical, dental, vision, basic life, AD&D, and disability insuranceEnrollment in our company’s 401(k)plan, subject to eligibility requirementsEight paid holidays annually, five sick days, and four personal daysVacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.