**Description** **Title:** Operations Support Specialist **Location:** Kansas City Metro/Hybrid **Salary:** $48K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers. We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent. At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That’s why you’ll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle. Learn more about what we do at: https://www.psiexams.com/ **About the Role** The Operations Support Specialist plays a vital role in ensuring the smooth operation of day-to-day business functions. This position involves managing financial tasks, maintaining accurate records, facilitating supply logistics, and providing cross-functional support to the Site Operations team. **Key Responsibilities** 1. **Financial Management** 2. Code and submit invoices for approval and payment. 3. Reconcile vendor and rent accounts, ensuring accurate documentation and communication with vendors and landlords as needed. 4. Update and maintain financial records in VisualLease, including uploading rent statements, financial data, and supporting documents. 5. **Supply Management** 6. Oversee supply ordering for all owned and operated (O&O) locations. 7. Collaborate with site teams and vendors to address supply issues, billing discrepancies, and improve processes. 8. **Internal Projects** 9. Support internal projects based out of the Olathe office, including shipping client-specific supplies, tracking shipments, and summarizing reports. 10. Assist in supply shipping and tracking for signage, locker bags, and other operational needs. 11. **Cross-Functional Support** 12. Provide backup support to the Site Operations team for maintenance-related issues. **Knowledge, Skills and Experience** + Proven experience in operations, administrative support, or a related role. + Strong organizational skills with the ability to manage multiple tasks and deadlines. + Proficiency in using financial and operational software, such as VisualLease or similar platforms. + Excellent communication skills to interact with vendors, landlords, and internal teams. + Detail-oriented with a focus on accuracy and process improvement. + Financial reconciliation and invoicing + Supply chain and inventory management + Proficiency in software tools and systems + Problem-solving and process optimization + Effective communication and teamwork **Benefits** At PSI, our culture is to be transparent and fair. That’s why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role. In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes: + 401k/Pension/Retirement Plan – with country specific employer % + Enhanced PTO/Annual Leave + Medical insurance – country specific + Dental, Vision, Life and Short-Term Disability for US + Flexible Spending Accounts – for the US + Medical Cashback plan covering vision, dental and income protection for UK + Employee Assistance Programme + Commitment and understanding of work/life balance + Dedicated DE&I group that drive core people initiatives + A culture of embracing wellness, including regular global initiatives + Access to supportive and professional mechanisms to help you plan for your future + Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)