Ingram Content Group (ICG) is hiring for two Operations Team Leads to contribute to our Operations team in Chambersburg, PA. An Operations Team Lead supports all operational and administrative activities required to run a department of major warehouse activity.
Want to join a key team that helps the world read?
At Ingram, the Operations team serves a key role within the organization. We ensure that our distribution centers and warehouse facilities function at maximum efficiency. Safety is a core value in our distribution environment. We emphasize this through training, education and accident prevention programs. Process Improvement is another core value, and through innovations such as voice and Radio Frequency (RF) technologies, as well as feedback from our associates, we work toward constant improvement.
The world is reading, and it is our goal to connect as many people to the content they want in the simplest ways. If you want to be part of a customer-centric team that strives for excellence, collaboration, innovation, we can’t wait to meet you!
Schedules Available:
Sunday - Tuesday 7pm-7am and Thursday 7pm – 12:30 am (Thursday 7pm -7am for OT / Peak current schedule)Required Qualifications:
HS Diploma or equivalent1-year experience with PC based applications1 year work experience in a warehouse operations environment6 months' work experience which includes walking, standing, lifting/carrying, pushing/pulling, gripping/grasping, bending, squatting/kneeling, twisting/turning, climbing, crawling, reaching above shoulders, typing/keyboard.Key Responsibilities:
Trains and develops hourly associates.Acts as the department contact for all production systems issues and questions.Provides direction and leadership to associates.Identifies, communicates, and ensures all quality and productivity standards are met within the department.Research issues, problems, or concerns and recommends solutions.Meets customer requests, deadlines, commitments, and quality standards in a timely manner.Plans and coordinates work activities, overseeing hourly associates to ensure efficient completion of tasks.Coordinates with other departments on workflow activities.Assist in administering policy and payroll activities.This list is not exhaustive.Additional InformationPerks/Benefits:
A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.10 vacation days & 10 sick days accrued annually and 3 personal days401K match, Life and AD&D, Employee Assistant programs, Group Legal, & moreEncouraged continued education with our tuition reimbursement programFinancial and in-kind opportunities to engage with non-profits in your communityCompany match program for United Way donationsVolunteer opportunities and in-kind drives for non-profits throughout the yearCasual Dress CodeConvenient locationThe world is reading, and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd.
Ingram Content Group LLC is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.
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