**Operations Technician I** **Job Details** **Level** Entry **Job Location** Dedicated Networks Inc - Brooklyn Park, MN **Position Type** Full Time **Education Level** 2 Year Degree **Salary Range** $19.23 - $27.88 Hourly **Travel Percentage** None **Job Shift** Day **Description** The Technician I is responsible for the standard testing or repair of equipment, ensuring full functionality and adherence to quality standards. CRITICAL SKILLS: + **Test and Repair Gear:** Perform initial testing or repair on equipment to meet Dedicated Networks’ standards + **Data Erasure:** Complete data wipe of storage devices and provide wipe reports + **Product Inspection:** Perform basic counterfeit checks and cosmetic grading of equipment + **Sorting and Routing:** Properly locate and annotate products in company software and on product labels + **Documentation:** Record and save testing configurations for departmental use + **Processes and Procedures:** Follows all work instructions applicable to the position + All other duties as assigned **Qualifications** REQUIRED QUALIFICATIONS: + High School Diploma/GED; Associates degree in computer networking or computer science preferred + Basic familiarity with MS Office + Knowledge of IOS/Android apps sufficient to submit time + Ability to learn industry software systems such as TeraTerm PREFERRED SKILLS: + Ability to quickly learn and adapt to changing technology / software + Ability to adapt to a culture of continuous improvement + Capability to adapt and support changing organizational and operational needs + Attention to detail to ensure accuracy + Ability for close visual acuity, with or without corrective lenses, viewing a computer screen, use computer/office equipment, reading, and/or inspection of small parts + Ability to independently move equipment (load/unload product) up to 45 pounds throughout shift + Ability to push/pull a cart on casters loaded with heavy equipment. + Frequently move through the warehouse to access product + Move self/ extend hands and arms (including substantial motions of wrists, hands and/or fingers) in different positions to accomplish tasks + Ability to communicate, understand, remember, and follow verbal and written instructions + Capability to adapt to changing organizational and operational needs + Ability to perform in situations requiring speed, deadlines and productivity quotas + Subject to atmospheric conditions: one or more of the following conditions that may affect. respiratory system or the skin: fumes, odors, dust, gases. Some positions require use of respirator + Subject to hazards: such as proximity to moving mechanical parts, moving vehicles, electrical current, working on a lift vehicle + Subject to noise: There is sufficient noise in some areas where hearing protection may be used. BENEFITS: + Benefit package includes medical, dental, vision, company paid short/long term disability and life, Traditional/Roth 401k with company match, and more + Generous PTO Policy plus seven paid company recognized holidays and four floating holidays _Our company will provide reasonable accommodations to employees with disabilities to enable them to perform the essential functions of the job. If you require an accommodation, please let us know._