Operations Technology Engineer Salary $92,872.00 - $130,728.00 Annually Location Tacoma, WA Job Type Non-Classified Remote Employment Flexible/Hybrid Job Number T0380-24B Department Power Opening Date 12/18/2024 Closing Date 1/8/2025 5:00 PM Pacific + Description + Benefits + Questions Position Description Tacoma Power's Utility Technology Services (UTS) section is accepting applications for a Operations Technology Engineer to work in the Operational Information Systems Administration Group. This position primarily focuses on technical support of the Operational Systems including the hardware, operating system, and software maintenance and administration which must be performed in accordance with applicable reliability and compliance standards. In this role you will assist in the development of Operational Systems interfaces and use tools and data stored in the Operational Systems. Job Responsibilities: + Respond to technical support queries from Operational Systems users. + Support virtual computing hosting platforms. + Provide support to Control Systems as required to support Utility operations. + Lead small scale maintenance and upgrade projects for Operational Systems + Coordinate with affected business units to design and implement projects to minimize impacts and downtime. + Support Microsoft Active Directory, policies, and configurations + Schedule departmental and vendor/contract resources as required. + Participate in inter-departmental business case development resource teams to provide guidance for operational technology requirements. + Support the development of cost models and estimates for proposed software/ technology solutions including hardware, software, installation, and future recurring maintenance costs and organizational impacts; identify and quantify benefits of proposed solutions; analyze potential risks and possible mitigation strategies related to operational technology. + Develop functional and technical specifications for Operational Systems technology initiatives. + Develop and implement automation routines to support maintenance tasks. Qualifications Minimum Education* Bachelor's degree in electrical engineering, computer science or directly related field. Minimum Experience* 2 years of computer network, communications engineering or industrial controls experience *Equivalency: 1 year of experience = 1 year of education Licensing, Certifications and Other Requirements + Must be able to pass a Personnel Risk Assessment upon hire and yearly thereafter to obtain access to the North American Electric Reliability Corporation Critical Infrastructure Protection Access (NERC-CIP) + Valid Washington Driver's License at the time of appointment with maintenance thereafter. Knowledge & Skills First response to system failures through participation in on call rotation in a 24x7 data center environment. Desirable Qualifications: + Experience with operational IT infrastructure support systems operations including management, backup/recovery, antivirus, and system monitoring/logging. + Experience working in the utility industry on regulated systems. Selection Process & Supplemental Information This recruitment is being managed by Kye Merritt if you would like to be notified of similar opportunities or stay connected with things going on at Tacoma Public Utilities and the City of Tacoma, connect with me on Linkedin! City of Tacoma Commitment to Diversity and Inclusion Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play. The City of Tacoma is an Equal Opportunity Employer and values diversity in its workplace. Applicants are considered for positions without regard to race, color, religion, sex, national origin, ancestry, age, marital or veteran status, disability, sexual orientation, gender identity, or any other basis prohibited by federal, state, and local laws. Tacoma Power Tacoma Power (https://www.linkedin.com/company/tacoma-power/) is an almost 100% hydroelectric, municipally-owned public power utility, located in Tacoma. We serve approximately 170,000 customers as one of the three operating divisions of Tacoma Public Utilities, alongside Tacoma Water and Tacoma Rail. As one of the most livable, walkable cities in the country, you'll find that Tacoma is a great fit for all interests with places to bike, run, hike, and explore, the perks of a big city, and the charm of a small town. Apply Interested individuals should apply online and attach a detailed resume and cover letter that includes job experience, major responsibilities and accomplishments related to this position. Applications will be reviewed as they are received for interview consideration. Reference checks will be conducted on final candidates and appointment is subject to passing a background check. Communication from the City of Tacoma: We primarily communicate via e-mail during the application process. E-mails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk e-mail folders. If you have any additional questions regarding this position, please contact the Human Resources Department at 253.591.5400. The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives. Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Vision Coverage: For eligible employees and their eligible dependents. Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type. Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees. Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income. Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200. Other Employment Information Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit. Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule. Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees. Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice. 01 Do you have a Bachelor's degree in electrical engineering, computer science or directly related field? *Equivalency: 1 year of experience = 1 year of education + Yes + No 02 Do you have at least 2+ years of computer network, communications engineering or industrial controls experience? + Yes + No 03 Do you possess a valid Washington driver's license or can obtain one by time of employment? + Yes + No 04 Do you have the following experience and/or training? Check all that apply. + Experience with Enterprise-class IT systems operations including management, backup/recovery, antivirus, and system monitoring/logging. + Microsoft Certified Systems Administrator (MCSA). + Experience working in the power industry on systems regulated by WECC/NERC. + None of the above 05 One of the City's Principles that guides us is Equity. Describe what equity means to you and describe any experience you have working with diverse groups of people. 06 Please tell us how you learned about this job opening. Select one. + Job Interest Card notification + Professional organization + Military organization + City of Tacoma employee + Online job board posting + Word of mouth + LinkedIn + Tacoma Training & Education Program (TTEP) + Indeed + Facebook + Instagram + Careers in Government + Government Jobs + Outreach Event + National Diversity Network + African American Job Network + Disability Job Network + Asian Job Network + Latino Job Network + Retirement Job Network + LGBT Job Network + Veteran Job Network + International Association of Venue Managers + Teamwork Online + Venue Coalition + Venues Now + International Entertainment Buyers Association + Other (see below) 07 Please provide specific information regarding how you learned about this job opening. Thank you, your feedback will be used to evaluate our success reaching the public and refine our methods for future job postings. Required Question Agency City of Tacoma Address Human Resources Department 747 Market Street Tacoma, Washington, 98402-3764 Phone 253-591-5400 Website http://www.cityoftacoma.org Apply Please verify your email address Verify Email